Talent.com
Offshoring Transition & Transformation Manager
Offshoring Transition & Transformation ManagerDynamic Alliance Consultancy • Malaysia, Malaysia
Offshoring Transition & Transformation Manager

Offshoring Transition & Transformation Manager

Dynamic Alliance Consultancy • Malaysia, Malaysia
11 days ago
Job description

Offshoring Transition & Transformation Manager

Urgent Hiring : Ideal candidate should be available immediately to start in Nov / Dec 2025.

Position Overview

Will lead the end-to-end transition of services, processes, and functions from onshore teams to offshore delivery centers. This role ensures that transitions are executed seamlessly, with minimal business disruption, while maximising cost efficiency, process standardization, and service quality. The ideal candidate brings deep experience in project / program management, change leadership, and cross-cultural collaboration.

Key Responsibilities

  • Transition Planning & Execution
  • Develop detailed transition roadmaps, including timelines, milestones, risk registers, and resource plans.
  • Manage knowledge transfer (KT), shadowing, reverse shadowing, and steady-state handover phases.
  • Oversee process documentation, SLA alignment, and performance baselining before transition.

Stakeholder Management

  • Act as the primary liaison between onshore business units, offshore centers, and vendors.
  • Build strong relationships with leadership teams to ensure alignment on business goals.
  • Conduct regular steering committee updates, status reporting, and executive briefings.
  • Governance & Compliance

  • Ensure compliance with organizational policies, data privacy regulations (GDPR, HIPAA, etc.), and local labor laws.
  • Establish governance structures for transition and post-transition operations.
  • Drive standard operating procedures (SOPs) and audit readiness.
  • Change Management & Communication

  • Design and implement change management strategies to support people, processes, and technology adoption.
  • Develop and deliver communication plans, ensuring transparency across all levels.
  • Support training and cultural integration initiatives between onshore and offshore teams.
  • Performance & Continuous Improvement

  • Define and track KPIs / SLAs during transition and stabilization phases.
  • Monitor performance and proactively address service gaps.
  • Embed a culture of continuous improvement and innovation in the offshore delivery model.
  • Qualifications & Experience

  • Bachelor’s degree in Business, IT, Operations, or related field (MBA preferred).
  • 8-12 years’ experience in IT / Business Operations, with at least 5 years in transition or offshoring management.
  • Proven track record managing large-scale offshoring transitions (finance, HR, IT services, logistics, etc.).
  • Strong knowledge of outsourcing models (captive, hybrid, BPO / ITO), vendor governance, and global delivery frameworks.
  • Familiarity with transition methodologies (Prince2, PMI, ITIL, ADKAR).
  • Exceptional program / project management skills with PMP / Prince2 certification a plus.
  • Strong negotiation and vendor management expertise.
  • Cross-cultural communication and relationship-building capabilities.
  • Analytical thinker with strong problem-solving skills and a data-driven approach.
  • Ability to manage ambiguity and drive clarity in complex transitions.
  • High emotional intelligence and leadership presence.
  • Future Outlook

    This role is critical in shaping the organization’s global delivery footprint. It will not only deliver cost savings and efficiency gains but also enable access to global talent, 24 / 7 operations, and scalability.

    Senior Level

    Mid-Senior level

    Employment Type

    Contract

    Job Function

    Business Development and Sales

    Industries

    Business Consulting and Services

    #J-18808-Ljbffr

    Create a job alert for this search

    Manager • Malaysia, Malaysia

    Related jobs
    Head of Growth, Deposits Managed (DM) (Contract of Employment)

    Head of Growth, Deposits Managed (DM) (Contract of Employment)

    Versa Asia • Malaysia, Malaysia
    Head of Growth, Deposits Managed (DM) (Contract of Employment).We are looking for a Head of Growth, DM to lead Versa’s growth agenda by driving data-driven user journeys, optimizing engagement thro...Show more
    Last updated: 27 days ago • Promoted
    Director (Transformation & Change Management)_100025426_UTP

    Director (Transformation & Change Management)_100025426_UTP

    Petronas Ventures • Malaysia, Malaysia
    Director (Transformation & Change Management)_ _UTP.Strategise and drive transformation and change management initiatives to ensure institutional agility, operational excellence, and alignment with...Show more
    Last updated: 30+ days ago • Promoted
    Business Development Manager (KOL)

    Business Development Manager (KOL)

    Hyphen Connect • Malaysia, Malaysia
    Built by traders for traders, the platform emphasizes.It caters to a wide range of crypto participants — from active retail traders to seasoned professionals — while maintaining strong compliance a...Show more
    Last updated: 20 days ago • Promoted
    Principle Delivery Manager - Asia

    Principle Delivery Manager - Asia

    GE Vernova • Malaysia, Malaysia
    Principle Delivery Manager - Asia.Be among the first 25 applicants.Principle Delivery Manager - Asia.Get AI-powered advice on this job and more exclusive features. The Principle Delivery Manager is ...Show more
    Last updated: 30+ days ago • Promoted
    Senior SAP Transformation Consultant

    Senior SAP Transformation Consultant

    EPI-USE Labs GmbH • Malaysia, Malaysia
    Role : Senior SAP Transformation Consultant.We are seeking Advanced Consultants with a strong interest and aptitude in solutions architecture. Role holders will be Subject Matter Experts across relev...Show more
    Last updated: 30+ days ago • Promoted
    A&A - MY - TAS Manager

    A&A - MY - TAS Manager

    Deloitte Malaysia • Malaysia, Malaysia
    As a senior staff in Deloitte’s Transaction Accounting Support Group, you will be part of a dynamic team that supports clients through complex capital market transactions, with a strong emphasis on...Show more
    Last updated: 30+ days ago • Promoted
    Overseas Business Development Manager (Airlines & OTA Partnerships)

    Overseas Business Development Manager (Airlines & OTA Partnerships)

    Tinggo Travel • Malaysia, Malaysia
    Overseas Business Development Manager (Airlines & OTA Partnerships).Tinggo is a travel technology company focused on air and rail ticket distribution. Through one API connection, our partners can ac...Show more
    Last updated: 5 days ago • Promoted
    Business Development Manager (Data Center)

    Business Development Manager (Data Center)

    Gamasky Tech • Malaysia, Malaysia
    Business Development Manager (Data Center).Job Title : Business Development Manager (Data Center).Job Overview : Gamasky Technology, a leading data center service provider in Malaysia, is seeking a B...Show more
    Last updated: 30+ days ago • Promoted
    Development Manager – Customer Management

    Development Manager – Customer Management

    Confidential • Malaysia
    Credit Origination applications.Manage SIT, UAT, and Production deployments.Drive automation using Ansible & Python.Oversee DevOps pipelines and Bitbucket. Handle environment setup, maintenance, and...Show more
    Last updated: 9 hours ago • Promoted • New!
    Senior Manager, Business Synergy & Analytics

    Senior Manager, Business Synergy & Analytics

    FWD Group Management Holdings Limited • Malaysia, Malaysia
    Senior Manager, Business Synergy & Analytics page is loaded## Senior Manager, Business Synergy & Analyticslocations : Malaysia - KL Eco Citytime type : Full timeposted on : Posted Todaytime left...Show more
    Last updated: 29 days ago • Promoted
    Manager, Multicrop

    Manager, Multicrop

    FGV Holdings • Malaysia, Malaysia
    Manager, Multicrop page is loaded## Manager, Multicroplocations : Wisma FGVtime type : Full timeposted on : Posted Todayjob requisition id : R- • •FGV Holdings Berhad • • is Malaysia’s leading glo...Show more
    Last updated: 30+ days ago • Promoted
    Senior Product Manager (US Equity Platform)

    Senior Product Manager (US Equity Platform)

    Hyphen Connect • Malaysia, Malaysia
    We are hiring for one of our ecosystem projects - a cryptocurrency exchange.They are seeking a Senior Product Manager to spearhead product initiatives from conception through to execution.In this r...Show more
    Last updated: 30+ days ago • Promoted
    M&A Strategy & Growth Leader

    M&A Strategy & Growth Leader

    Ably Resources • Malaysia, Malaysia
    A leading resource management firm in Malaysia seeks an experienced professional to lead cross-functional teams in executing mergers, acquisitions, and divestments. The ideal candidate will have ove...Show more
    Last updated: 8 days ago • Promoted
    Finance Digital Transformation Lead

    Finance Digital Transformation Lead

    The Edge Partnership Holdings, Hong Kong Limited • Malaysia, Malaysia
    Driving Excellence in Finance Systems and Process Improvement.Our client is a leading Singapore-based supply chain and logistics company, founded in 1955. It provides end-to-end supply chain solutio...Show more
    Last updated: 29 days ago • Promoted
    Senior Business Development Manager - SEA

    Senior Business Development Manager - SEA

    Traveltechessentialist • Malaysia, Malaysia
    Senior Business Development Manager - SEA.Multiple Verticals : Event Ticketing, Travel OTAs, Airlines & More.Location : Hong Kong, Taiwan or Malaysia. Language Requirements : Fluent Mandarin Chinese (M...Show more
    Last updated: 15 days ago • Promoted
    Regional HR Transformation Leader (Asia)

    Regional HR Transformation Leader (Asia)

    Maha • Malaysia, Malaysia
    A leading specialty chemicals company in Malaysia is seeking a Human Capital Lead to drive HR strategy across 12 countries in Asia. The ideal candidate will demonstrate strong leadership in HR trans...Show more
    Last updated: 4 days ago • Promoted
    Business Development Manager Asia

    Business Development Manager Asia

    CreedRoomz • Malaysia, Malaysia
    Business Development Manager Asia.Are you a driven sales professional with a passion for building international relationships and closing impactful deals?. Live Casino solutions, is growing rapidly ...Show more
    Last updated: 30+ days ago • Promoted
    Business Development Manager

    Business Development Manager

    Monroe Consulting Group • Malaysia, Malaysia
    Monroe Consulting Group Malaysia, an executive recruitment firm, is partnering with a leading manufacturer of high-end nutraceutical ingredients and health supplements to hire a Business Developmen...Show more
    Last updated: 21 days ago • Promoted