Service Engineer

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Responsible for the maintenance and correction of products that have been sold

Provideonsite corrective and preventive maintenance as well as other after-sales technical support solutions

Interact with customers to provide information and procedures to address the inquiries, concerns and requests to their products and services

Work outside of the company premises and must be able to work without any direct supervision

Regular travel is frequent as need to handle in-house or off-site maintenance jobs

Excellent analytical and problem-solving skills must be possessed by all service engineers

Must be familiar with all parts of the product as well as familiarity with electrical or mechanical procedures that may have effect on the products being purchased

Must have excellent communication skills both written and verbal to relay the problem and solution to customers and management

Responsibilities

Responds to customer complaints

Evaluates and resolves problems of the customer

Assists in installing the equipment

Analyses, inspects and reviews findings to determine the solution to the problem that the customer demands

Offers customer training for the product

Repairs, tests and maintains equipment

Monitors performance of the product

Provides customers with regular reports and feedback on their service requests

Develops and maintains relations with customers

Makes recommendations to maintenance technicians

Offers feedback on product development, features and functions to our supplier / principals

Candidate must have good communication skills, problems solving skills, analytical, leadership & positive attitude

Must be able to work independently

Required to work overtime, on-call and on weekend or public holidays as when needed

Education Background

Candidate must possess at least a Certificate, Diploma, Advanced / Higher / Graduate Diploma, Bachelor’s Degree or equivalent of Mechatronics / Electrical & Electronics engineering or equivalent

Working Experience

Have at least 1-2 years of related working experience in engineering field

Fresh graduates are welcome to apply

Reasons Of Joining

You will have numerous opportunities to travel locally and meeting new people to expand your network.

You will have ample room to utilize your English & Mandarin language proficiency to demonstrate your strong communications skills.

You will have many chances to exhibit your independence in completing tasks as well as collaborate with many talented people in a team project.

You will have high probability to achieve career advancement by exhibiting exceptional leadership qualities, strong communications skills, effective interpersonal skills, excellent presentation skills, exemplary analytical mind & strong desire for success.

Permanent position with career growth prospects.

Attractive Salary And Car Allowance + Travelling Allowances & Expenses Reimbursement + Mobile Phone+ Tng + Car Park

Revenue Based sale Commission And Annual Performance Bonus

Insurance Coverage & Medical Claims

Overseas Trip For Training, Conferences And Other

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Salary match Number of applicants Skills match

Your application will include the following questions :

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Services Engineer?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• Do you have technical support experience?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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