Customer Service Mandarin

Empowering Talent | Senior Technical Resource at N2S Global | Passionate about People & Culture | MBA in Human Development

Shift : 9 hours per day (Rotational shifts may apply)

Responsibilities & Qualifications

• Provide excellent customer service support in Mandarin via chat, email, or phone.
• Handle customer inquiries, complaints, and feedback professionally.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to resolve issues efficiently.
• Proficiency in Mandarin (spoken and written).
• Good command of English.
• Strong communication and problem‑solving skills.
• Prior customer service experience is a plus.
• Medical insurance coverage.
• Paid leaves and other perks.

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