Empowering Talent | Senior Technical Resource at N2S Global | Passionate about People & Culture | MBA in Human Development
Shift : 9 hours per day (Rotational shifts may apply)
Responsibilities & Qualifications
- Provide excellent customer service support in Mandarin via chat, email, or phone.
- Handle customer inquiries, complaints, and feedback professionally.
- Maintain accurate records of customer interactions.
- Collaborate with internal teams to resolve issues efficiently.
- Proficiency in Mandarin (spoken and written).
- Good command of English.
- Strong communication and problem‑solving skills.
- Prior customer service experience is a plus.
- Medical insurance coverage.
- Paid leaves and other perks.
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