UI / UX Manager - Telco Enterprise Order Management

Overview

UI / UX Manager - Telco Enterprise Order Management at CSG. This role leads the design practice and elevates the overall product experience for the Q&O platform, an order management and quoting system used in enterprise environments.

About CSG

CSG is a multinational SaaS platform company headquartered in the United States with employees globally. We design solutions that help brands create differentiated customer experiences. We value diversity, continuous learning, and collaboration across global teams.

Role and Responsibilities

We’re seeking an experienced UI / UX Manager who can lead our design practice and deliver a scalable, intuitive product experience. This hands-on design leader will balance people leadership, strategic thinking, and delivery execution in enterprise SaaS contexts (Telco, CPQ, BSS, Order Management, Banking / Financial Services or Logistics).

What you will do :

• Define and deliver the design vision for the Q&O platform.
• Lead and mentor a distributed team of UI / UX Designers.
• Build and maintain scalable design systems in Figma.
• Stay hands-on with prototyping, research, A / B testing, and usability validation.
• Champion DesignOps, accessibility, and usability across the product lifecycle.
• Collaborate with Product & Engineering to ensure timely delivery of designs.

Requirements

Core requirements include leadership experience and a strong design background in enterprise SaaS :

Why Join Us?

Employee Benefits

Location

Location(s) : Malaysia Remote, Indonesia Remote

Accommodation and Accessibility

If you need accommodations during the application process due to disability, contact us at or We provide accommodations for employment and interviewing.

Guiding Principles

Impact : Empower others and achieve great things when focused on a goal.

Integrity : Do what’s right for customers and people with trust and respect.

Inspiration : Be bold, innovate, and test ideas without fear of failure.

Our Story

CSG enables brands to build unforgettable experiences. For over 40 years, our technologies and people have helped solve complex business challenges in today’s digital economy. We are committed to integrity, innovation, and impact across our locations.

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