KYC Analyst (multiple roles)

Overview

SUNRATE is a global payment and treasury management platform for businesses worldwide. Since its inception in 2016, SUNRATE has been recognised as a leading solution provider and has enabled companies to operate and scale both locally and globally in 190+ countries and regions with its cutting-edge proprietary platform, extensive global network, and robust APIs. With its global business headquarters in Singapore and offices in Hong Kong, Jakarta, London, and Shanghai, SUNRATE partners with top global financial institutions, such as Citibank, Standard Chartered, Barclays, J.P. Morgan and is the principal member of both Mastercard and Visa.

Role

The KYC Analyst is responsible for performing customer due diligence (CDD) across the client lifecycle — from onboarding to periodic reviews — ensuring compliance with AML / CFT regulations and internal standards. This role helps protect the organisation from financial crime risks by verifying identities, maintaining accurate records, and escalating potential issues.

Work schedule

This position requires working one of the following shifts in Malaysia Time (MYT) to support our global operations across the UK, MESA (Middle East and South Asia), and Europe time zones :

Shift 1 (AM) : 9 : 30 AM – 6 : 30 PM MYT — overlapping with business hours in the MESA region and part of the UK and Europe morning hours.

Shift 2 (PM) : 2 : 00 PM – 11 : 00 PM MYT — covering late UK and Europe business hours.

What you’ll be spending your time on

• Conduct KYC checks for new client onboarding, reviewing and validating identification and supporting documents.
• Review and process Virtual Account (VA) applications, ensuring all required documentation meets policy and regulatory standards.
• Perform ongoing due diligence (ODD) by conducting periodic reviews of client profiles, verifying data, and identifying changes in customer risk levels.
• Escalate higher-risk clients or suspicious findings to senior compliance staff.
• Maintain accurate, complete, and audit-ready KYC records.
• Collaborate with Relationship Managers, Operations, and Compliance to resolve information gaps.
• Contribute to workflow improvements that enhance efficiency and compliance outcomes.
• Keep current with regulatory changes and adapt practices accordingly.

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