Business Office Assistant
Sunway Medical CentreIpoh, Perak, Malaysia30+ days ago
Job descriptionHigher Secondary / STPM / A-Level / Pre-U, Diploma, Advanced / Higher / Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree or equivalent. Minimum 1 year of relevant working experience, preferably in Front Office Operations or Customer Service in healthcare or hospitality industry. Fresh graduates are encouraged to apply! Skills : Customer service, self-initiative, multitask, responsive, independent, and communication. Willing to work on shifts (including night shifts), weekends and public holidays.
Responsibilities
- Ensure reception and registration procedures of patients for specialist clinics are handled in a timely manner.
- Provide advice to patients regarding their admission / visitation procedures.
- Ensure all charges received are accurately entered into the Hospital Information System (HIS).
- Perform final checking on charges especially doctor’s charges, consignment items, etc., upon finalizing and presenting patient’s bill for collection purposes.
- Ensure billing and collection procedures are executed in a professional manner.
- Verify insurance benefits assigned to our hospital to determine if insurance coverage meets the standard of admission in defined policy.
- Apply for Guarantee Letter (GL) and liaise with insurance providers.
- Collect payment through cash, debit / credit card and cheque.
- Ensure cashier closing report is accurate with the daily collection.
- Assist in ad-hoc task / project assigned.
Job Requirements
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Assistant Office • Ipoh, Perak, Malaysia