Talent.com
(WFH) Customer Service Executive
(WFH) Customer Service ExecutiveAlpha Iota BPO • Central George Town, Penang, Malaysia
(WFH) Customer Service Executive

(WFH) Customer Service Executive

Alpha Iota BPO • Central George Town, Penang, Malaysia
23 days ago
Job description

Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

This range is provided by Alpha Iota BPO. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

Join Our Alpha Iota Family, Where Everyone Wins!

  • Exciting Work-from-Home Opportunities
  • Learning & Development Programs to Upskill Yourself
  • Lucrative Salary Package
  • Health and Wellness Perks & Benefits
  • Motivating and Supportive Teams
  • And lots more!

Responsibilities

  • Retain the existing customers by building a good rapport and providing customer satisfaction.
  • Deliver excellent customer service to customers via live chats.
  • Provide accurate information on products and services to customers.
  • Consistently meet individual and team KPIs and goals.
  • Maintain a high degree of integrity and confidentiality, keeping customers' information.
  • Qualifications

  • At least 1 year of working experience in any customer service industry, preferably in Live Chat.
  • Able to converse and write well in English, Bahasa Malaysia, and Mandarin.
  • Fast typing skills.
  • Has critical thinking skills with a focus on issue resolution and customer satisfaction.
  • Able to work in a fast-paced environment, independent, customer-focused, result-oriented & disciplined.
  • Computer literate and proficient in using Windows OS, MS Office, and Google Applications.
  • 9 working hours with 5 days of rotating shifts, including weekends and public holidays.
  • You must have your own laptop and good internet connection.
  • Working Hours

  • Morning Shift : 8 AM - 5 PM
  • Evening Shift : 4 PM - 1 AM
  • Midnight Shift : 11 PM - 8 AM
  • Seniority level

    Not Applicable

    Employment type

    Full-time

    Job function

    Other

    Industries

    Outsourcing and Offshoring Consulting

    #J-18808-Ljbffr

    Create a job alert for this search

    Customer Service Executive • Central George Town, Penang, Malaysia

    Related jobs
    (WFH) Customer Service Executive

    (WFH) Customer Service Executive

    Alpha Iota BPO • Bayan Lepas, Penang, Malaysia
    Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.This range is provided by Alpha Iota BPO.Your actual pay will be based on your skills and experience — talk with your recrui...Show more
    Last updated: 21 days ago • Promoted
    Executive, Customer Service

    Executive, Customer Service

    MoneyHero Group (Nasdaq : MNY) • Central George Town, Penang, Malaysia
    Get AI-powered advice on this job and more exclusive features.This is a fully remote role to be based in Malaysia.We will prioritize candidates who are based in Malaysia and do not require a work v...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Executive

    Customer Service Executive

    Avnet • George Town, Penang, Malaysia
    Join or sign in to find your next job.Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features. Responds to customer inquiries, expedites critical orders, commu...Show more
    Last updated: 30+ days ago • Promoted
    Senior Admin & Customer Service Executive

    Senior Admin & Customer Service Executive

    FastLane Capital Limited • Central George Town, Penang, Malaysia
    Senior Admin & Customer Service Executive.About the job Senior Admin & Customer Service Executive.We are hiring behalf of our client, immigration consulting firm based in Singapore, known for deliv...Show more
    Last updated: 30+ days ago • Promoted
    Customer Concierge Executive - Malaysia

    Customer Concierge Executive - Malaysia

    GetHarley • George Town, Penang, Malaysia
    Be among the first 25 applicants.GetHarley empowers people to look, feel and be their best selves — at every age.We are the first platform to combine technology with the human instinct and experien...Show more
    Last updated: 10 days ago • Promoted
    Customer Service Representative (WFH, ENG & Hindi)

    Customer Service Representative (WFH, ENG & Hindi)

    Hiredly X • George Town, Penang, Malaysia
    Customer Support & Issue Resolution.Provide timely, accurate, and professional responses to customer inquiries with empathy. Handle a high volume of interactions efficiently while clarifying complai...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Executive (Fresh Graduates are Welcome)

    Customer Service Executive (Fresh Graduates are Welcome)

    TWY Search International Sdn Bhd • George Town, Penang, Malaysia
    Claimable Allowances (Mobile & Parking).You will play the important role of : .Dealing with customers, vendor on a day-to-day basis. Handle administrative and documentation tasks.Make improvement on e...Show more
    Last updated: 21 days ago • Promoted
    Executive - Contract Logistics / SCM, Customer Service

    Executive - Contract Logistics / SCM, Customer Service

    DB Schenker • Seberang Perai, Penang, Malaysia
    At DB Schenker, you are part of a global logistics network that connects the world.A network that allows you to shape your career by encouraging you to contribute and truly make a difference.With m...Show more
    Last updated: 8 days ago • Promoted
    Customer Support Executive

    Customer Support Executive

    RAPSYS TECHNOLOGIES PTE. LTD. • Seberang Perai, Penang, Malaysia
    Notice Period : Immediate Joiner to 30days max.The Customer Support Executive in Accounting provides assistance to clients and customers by addressing their inquiries and resolving issues related to...Show more
    Last updated: 28 days ago • Promoted
    Customer Experience Executive (Customer Service) - remote / WFH

    Customer Experience Executive (Customer Service) - remote / WFH

    Ksisters • Central George Town, Penang, Malaysia
    Ksisters is a K-Beauty, lifestyle, fashion company based in Singapore, seeking an independent, proactive, and fast learner. This role requires staying closely connected with the Singapore team to ha...Show more
    Last updated: 30+ days ago • Promoted
    Technical Service Executive

    Technical Service Executive

    Ab Electrolux • George Town, Penang, Malaysia
    Deliver the results that drive change.We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. We believe diverse perspectives make us...Show more
    Last updated: 20 days ago • Promoted
    Technical Service Executive

    Technical Service Executive

    Electrolux Group • PenangMalaysia, Penang, Malaysia
    At the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that ...Show more
    Last updated: 19 days ago • Promoted
    Customer Success Executive (Weekend & US hours, Remote)

    Customer Success Executive (Weekend & US hours, Remote)

    Prenetics • Bayan Lepas, Penang, Malaysia
    Prenetics (NASDAQ : PRE), a leading health sciences company, is dedicated to advancing consumer health.Our consumer initiative is led by IM8, a fast-growing health and wellness brand; Europa, one of ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Exeprience Executive (Customer Service) - Remote / WFH

    Customer Exeprience Executive (Customer Service) - Remote / WFH

    Ksisters • Bayan Lepas, Penang, Malaysia
    Ksisters is a K-Beauty, lifestyle, fashion company based in Singapore, seeking an independent, proactive, and fast learner. This role requires staying closely connected with the Singapore team to ha...Show more
    Last updated: 30+ days ago • Promoted
    Executive, Customer Service

    Executive, Customer Service

    MoneyHero Group • Seberang Perai, Penang, Malaysia
    This is a fully remote role based in Malaysia.We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship. MoneyHero Group (Nasdaq : MNY) is a market leading fi...Show more
    Last updated: 30+ days ago • Promoted
    (Work From Home) Mandarin Customer Service Executive (Live Chat - Typing Only)

    (Work From Home) Mandarin Customer Service Executive (Live Chat - Typing Only)

    Blacksire • George Town, Penang, Malaysia
    This job is a full-time remote position where you'll chat with Mandarin-speaking customers to help them with their inquiries. You might like this job because it offers great benefits and opportuniti...Show more
    Last updated: 30+ days ago • Promoted
    Customer Success Executive

    Customer Success Executive

    Airswift • Batu Kawan, Penang, Malaysia
    This role is fully remote within Malaysia and requires fluency in Chinese.The ideal candidate will have experience in e-commerce support, be comfortable working US hours (including weekends), and b...Show more
    Last updated: 4 days ago • Promoted
    Customer Success Specialist - Gujarati- Penang

    Customer Success Specialist - Gujarati- Penang

    TP • PenangMalaysia, Penang, Malaysia
    Customer Success Specialist - Gujarati- Penang.Be among the first 25 applicants.Customer Success Specialist - Gujarati- Penang. Join our team in Penang and build a career in customer service with a ...Show more
    Last updated: 30+ days ago • Promoted