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Senior Coordinator, SMB Growth
Senior Coordinator, SMB GrowthDelivery Hero Austria • Kuala Lumpur, Kuala Lumpur, Malaysia
Senior Coordinator, SMB Growth

Senior Coordinator, SMB Growth

Delivery Hero Austria • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

About the opportunity

WHAT YOU WILL OWN :

You will be responsible for managing a portfolio of partner accounts, which includes :

  • Selling confidently over the phone.
  • Managing and increasing revenue for each account.
  • Providing operational support as needed.
  • Monitoring performance metrics and ensuring compliance with Foodpanda’s standards.
  • Achieving daily productivity targets in calls and sales.
  • Ensuring accuracy in documentation, partner approvals, and system processing.
  • Handling objections effectively, persuading and creating urgency in a fast-paced environment.
  • Problem-solving proactively to align solutions with company offerings.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE :

  • 2 to 3 years of experience in client management roles.
  • Comfortable making outbound calls via digital tools for extended periods.
  • Proficient in English; knowledge of Traditional Mandarin is a plus.
  • Data-sensitive with a sales-driven mindset.
  • Experienced with online tools such as Google applications; Salesforce experience is advantageous.
  • Excellent communication skills with a consultative sales approach.
  • Strong relationship-building skills, target-oriented, resilient, and a team player.
  • Quick learner, adaptable to operational changes.
  • Who we are

    foodpanda is part of the Delivery Hero Group, a leading local delivery platform operating in over 70 countries. Headquartered in Berlin, Germany, and listed on the Frankfurt Stock Exchange since 2017, it is part of the MDAX index.

    #J-18808-Ljbffr

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    Coordinator Smb Growth • Kuala Lumpur, Kuala Lumpur, Malaysia

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