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Application Specialist
Application SpecialistSiemens Healthineers • Kuala Lumpur, Kuala Lumpur, Malaysia
Application Specialist

Application Specialist

Siemens Healthineers • Kuala Lumpur, Kuala Lumpur, Malaysia
11 days ago
Job description

Application Specialist – Siemens Healthineers

Join our global team dedicated to pioneering breakthroughs in healthcare. In this role you will provide clinical training and support to customers, acting as a subject‑matter expert on‑site and / or remotely to ensure they are equipped to operate our complex equipment safely and effectively, meeting their business needs.

Your Tasks & Responsibilities

  • Conduct product training for customers and employees, including training for complex situations involving multiple products.
  • Lead classroom lectures and laboratory sessions to ensure customers are trained to operate equipment according to safety guidelines with the highest level of satisfaction.
  • Prepare lesson plans based on engineering documentation, field service requirements, and software documentation to address customers’ specific implementation questions.
  • Develop complementary support training information such as quick tips, workbooks, video media, and implementation guides.
  • Collaborate with customers and cross‑functional teams (sales, product marketing, technical support) to ensure course material reflects current product features and addresses customer inquiries, including testing scenarios.
  • Work with cross‑functional teams to support and enable best services and optimize customer relationships.

Minimum Required Skills & Knowledge

  • Bachelor’s or Master’s degree in Radiotherapy, Medical Physics, or a related discipline.
  • Minimum 2 years of clinical experience in radiation oncology.
  • Strong understanding of clinical workflows and processes in a radiation oncology department.
  • Excellent interpersonal, communication, and organizational skills, including strong writing skills.
  • A team player who is meticulous, with strong critical thinking and problem‑solving skills.
  • Special Job Requirements

  • Willingness to work flexible hours, including beyond standard business hours when required.
  • Willingness to travel to customer sites up to 75% of the time, including occasional weekends.
  • Ability to proficiently deliver training on a minimum of 30% of the Varian product portfolio (after onboarding).
  • Strong product knowledge to support cross‑functional teams on various occasions (e.g., trade shows, sales support, marketing activities, testing).
  • As an equal‑opportunity employer, we welcome applications from individuals with disabilities.

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    Application Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

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