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Customer Service -Fully WFH- RM3,000

Customer Service -Fully WFH- RM3,000

Tribe DigitalSubang Jaya, Subang Jaya, Malaysia
1 day ago
Job description

Company Overview

Are you skilled at handling customer inquiries, multitasking, and achieving performance targets? Do you have strong active listening skills and an engaging personality? Can you build rapport online while effectively identifying and resolving issues using predefined solutions? If so, we invite you to join our Tribe!

Job Description

We are currently looking for Customer Service Executives to support the customers of our leading mobile gaming client. In this role, you will bring enthusiasm, problem‑solving skills, and a customer‑first mindset to deliver outstanding service. You will provide essential background support to our customers while working with advanced technologies and systems. Additionally, you will be part of a supportive team of leaders and peers dedicated to your success.

What We Offer

  • RM3,000 basic salary
  • Medical benefits
  • Paid training
  • Career growth opportunities – 80% of our frontline leaders have been promoted internally

Qualifications

  • Strong verbal and written communication skills in Mandarin and English (fluency will be assessed through a language test)
  • Proficiency in professional written English
  • Experience in live chat and email correspondence is essential
  • Ability to navigate multiple computer platforms simultaneously
  • Familiarity with Microsoft Office tools
  • Previous experience in customer service, live chat, and / or call center environments
  • High school diploma or equivalent
  • Join us and be part of a dynamic team that values growth, innovation, and exceptional customer service!

    Job Type : Full-time

    Work from home

    Application Questions

    Do you have own laptop and internet at home?

    Will you be able to work on night shift?

    Do you agree to accept salary of RM3,000?

    Can you start immediately if selected?

    Experience

    Mobile Gaming : 1 year (Required)

    live chat : 1 year (Required)

    Language

    Expected Start Date

    10 / 10 / 2025

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    Customer Service • Subang Jaya, Subang Jaya, Malaysia