ERP Functional Consultant (Sales and Operations)

Overview

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

• Serves as the workstream's Subject Matter Expert (SME) and encourages the application of best practices.
• Determines gaps in existing processes, establishes new ones, and guarantees regional process uniformity.
• Offers creative technological and business ideas to increase operational efficacy.
• Assists in the timely completion of assigned work packages within the workstream and reports progress to the regional deployment lead. This comprises, but is not restricted to : documentation and design of business processes; user needs specification; position papers and assessment and comparison of potential solutions; presentation in an ad hoc committee or business community workshop; development, documentation, and execution of test cases; creation, documentation, and implementation of training; definition and creation of transition plans.
• Adheres to the fundamental project design guidelines established for the workstream. Controls scope within designated work packages and prioritizes needs that maximize organizational value (Fit-For-Purpose). Actively promotes the use of standard functionality in best practice process adoption.
• Maintains the highest caliber of work products and deliverables in accordance with the project's standard tools and documentation.
• Targets breakthrough innovations and questions the status quo.
• Engages in the entire process of implementing technology. Develops and maintains a solid understanding of industry trends and best practices (systems, processes, etc.).
• Notifies the work-stream lead immediately if there are delays or issues during task execution.
• Determines and records problems, carries out impact analyses, and offers suggestions for solutions.
• Maintains Global ASPIRE Function Support Lead communication with business and user communities, stakeholders, and change management efforts. Collaborates with BPO, BPMs, SMEs, IT, and other partners within and across workstreams and functional areas.
• Closely collaborates with the client to guarantee project delivery, handover, and appropriate project closure.
• Raises process and project problems with management.

Requirements

Please send your updated CV to if the role is relevant to your experience.

Due to volume of applications, we regret only shortlisted candidates will be notified.

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