Credit Control Executive

Job Descriptions (This role is supporting Singapore clients)

Daily tracking incoming receipts, and match receipts to open invoices. Working with internal team to identify the source of the unknown receipts and do matching.

Manage the monthly SOA on the operating system in a timely manner.

Follow-up tickets from service team or clients on invoice, payment, bank etc questions.

Follow up on all overdue accounts and payment status in a proactive manner, including but not limited to calling and emailing.

Liaise with internal service teams and external agencies on credit control related matters.

Track receivables ageing, financial transactions, resolve billing discrepancies and reconciliation.

Participate in the development and implementation of effective internal controls, including working with external auditors, when required.

Identify opportunities for ongoing improvements in business operations and provide strategic recommendations to enhance operational efficiency.

Provide support and involve in ad hoc projects as and when required.

Key Responsibilities (Expectations of the role)

Proactively drive collection efforts across the organization and in identifying areas of improvement.

Required Qualification & Skill

• Diploma holder
• At least 2 years of relevant experience in credit control would be advantageous
• Strong communicator and team player
• Service oriented and results driven
• Strong analytical and problem-solving skills with a proactive approach to identifying opportunities for improvement
• Ability to collaborate effectively across teams, manage multiple priorities and drive organization change
• Able to work well in a fast‑paced, fluid and dynamic environment

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