Customer Care Officer- Telesales TV Net
SingtelMalacca City, Malacca, Malaysia14 days ago
Job descriptionAt least Diploma Graduate in Business Administration course Customer oriented with good interpersonal and communication skill. Proactive & have great sense of urgency Pomputer literacy (MS Office) Able to identify customers’ needs through conversation Great flexibility to undertake any other tasks assigned from time to time
Be a part of something BIG
Provide quality customer service to SingTel customers either by telephone or electronically.
Make an Impact by :
- Provide outbound call (with script given) to potential customers to promote and sell products / service
- To channel and escalate any unresolved issues / complaint to other stakeholder or next level, within the agreed procedure
- Work closely with team members and leaders at all times to achieve quality results & productivity
- Proactively identify areas for service & procedural improvement and make recommendations to the team leader
Skills for Success :
Working Location :
Sudong Sdn Bhd, Melaka Contact Centre, Level 9, Tower B, Jaya 99, No.99, Jalan Tun Sri Lanang 75100 Melaka.
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Customer Care Officer • Malacca City, Malacca, Malaysia
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