Senior Workplace Experience Specialist

Airwallex Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Airwallex Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the People Operations and Workplace Partner role at Airwallex

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across more than 37 locations around the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

About The Team

The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organization’s needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success.

What You’ll Do

We have rapidly grown our footprint across our Asia Pacific region as our business and teams continue to grow. This People Operations and Workplace Experience role is a unique blend of managing our workplaces (including expansion) and building community within our Asia Pacific hubs.

Success in this role means we can plan ahead for headcount growth and geographic expansion, while also ensuring the space is well set up to support the team’s day-to-day needs and help foster a sense of community within the Malaysia office.

You will also support our other workplace needs in other regions alongside local teams. You will be the first point of contact for HR queries on processes and policies, be responsible for maintaining accurate local HR systems, and also assist in cultivating a workspace culture to ensure a positive employee experience.

Our team adds value by supporting people with the workspace, tools, and wellbeing initiatives for them to do their best work at Airwallex.

Responsibilities

People Operations

• Support the employee lifecycle : Manage the onboarding and offboarding processes seamlessly—prepare documents, issue and collect company assets, and ensure overall great employee experience.
• Maintain accurate employee records in our HRIS and other People Systems, ensuring high attention to detail
• Go-To People Ops Resource : Address general HR inquiries and escalate complex matters when needed
• Support Employee Transitions : Prepare employment-related letters and handle work visa arrangements, partnering existing vendor
• Local Expertise in Employment Regulations : Have strong knowledge and understanding of Malaysian employment laws and other related governing bodies such as MOHR. Capable of navigating local regulatory requirements to ensure full compliance.
• Contribute to continuous improvement projects including recommending and implementing improvements to our current People administrative process

Workplace Experience

Who You Are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

What You Will Bring

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms / recruiters. Airwallex will not pay any fees to search firms / recruiters if a candidate is submitted by a search firm / recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms / recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Human Resources

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