Claims Manager, Asia (Non-Motor)

QBE Asia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Claims Manager, Asia (Non-Motor)

QBE Asia is seeking a Claims Manager to lead financial lines claims operations across the region.

Time Type : Full time

Worker Type : Employee

Job Purpose

To lead and manage the financial lines claims portfolio, ensuring timely, fair, and accurate claims handling in accordance with company policies, regulatory requirements, and service standards. This role will also support strategic initiatives, drive operational excellence, and foster strong relationships with internal and external stakeholders.

Your New Role

Claims Management

• Oversee end-to-end handling of financial lines claims including D&O, PI, Crime, EPL, Cyber, and related products.
• Oversee Liability & A&H claim management.
• Ensure claims are investigated, evaluated, and settled efficiently and fairly.
• Provide technical guidance and support to junior claims staff.
• Manage a group of claim handlers and ensure claims are processed on a timely fashion.

Stakeholder Engagement

Compliance & Governance

Reporting & Analysis

Process Improvement

About You

About QBE

What if you could have a positive impact – at work and in the world? At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the centre of our success. Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

Benefits