Customer Contact Center

Responsibilities

• Handle customer inquiries, complaints, and follow-ups through phone calls and live chats.
• Promote and sell mobile and fiber products, meeting sales targets.
• Provide real-time assistance and monitor customer interactions on social platforms.
• Troubleshoot and resolve connectivity and service issues.
• Maintain detailed records, follow up on issues, and build strong customer relationships.
• Adhere to work schedule as planned.

Supplemental pay types

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