Customer Service Representative (WFH, ENG & Hindi)Hiredly X • Kota Bharu, Kelantan, Malaysia
Customer Service Representative (WFH, ENG & Hindi)
Hiredly X • Kota Bharu, Kelantan, Malaysia
30+ days ago
Job descriptionCustomer Support & Issue Resolution Provide timely, accurate, and professional responses to customer inquiries with empathy. Handle a high volume of interactions efficiently while clarifying complaints and offering solutions. Identify and escalate complex issues to internal teams (tech support, compliance, fraud, etc.) and follow up on unresolved cases. Product Knowledge & User Education Maintain an in-depth understanding of products and services (spot trading, futures, P2P, staking, etc.). Guide users through account setup, KYC, deposits / withdrawals, and trading processes. Proactively educate users on platform updates, new features, and security practices Compliance, Security & Risk Management Adhere to internal protocols and regulatory compliance guidelines. Monitor and report suspicious behaviours, scams, or fraud attempts. Ensure all interactions align with security best practices. Collect user feedback and report recurring issues for product improvement. Document customer interactions and maintain accurate case logs. Provide support in multiple languages as required, prioritizing bilingual or multilingual service
(Apply now at #J-18808-Ljbffr
Create a job alert for this search
Customer Service Representative • Kota Bharu, Kelantan, Malaysia
Related jobs
)
)
Customer Service Representative (WFH, Eng & Mandarin)
Hiredly X • Kota Bharu, Kelantan, Malaysia
Customer Support & Issue Resolution.Provide timely, accurate, and professional responses to customer inquiries with empathy.
Handle a high volume of interactions efficiently while clarifying complai...Show more
Last updated: 30+ days ago • Promoted
(Work From Home) Mandarin Customer Service Executive (Live Chat - Typing Only)
Blacksire • Kota Bharu, Kelantan, Malaysia
This job is a full-time remote position where you'll chat with Mandarin-speaking customers to help them with their inquiries.
You might like this job because it offers great benefits and opportuniti...Show more
Last updated: 30+ days ago • Promoted
WFH - US Market - Customer Service Translator
Agensi Pekerjaan Job Expert Sdn Bhd • Kota Bharu, Kelantan, Malaysia
WFH - US Market - Customer Service Translator.About the job WFH - US Market - Customer Service Translator.We are seeking a motivated and linguistically talented individual to join our team as a Voi...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive (Retention and Upselling)
Alpha Iota BPO Sdn Bhd • Kota Bharu, Kelantan, Malaysia
Key Account Executive (Retention and Upselling).About the job Key Account Executive (Retention and Upselling).Join Our Alpha Iota Family, Where Everyone Wins!.
Exciting Work-from-Home Opportunities....Show more
Last updated: 30+ days ago • Promoted
Remote Customer Service Representative (Malaysia Based)
Think Academy U.S • Kota Bharu, Kelantan, Malaysia
Remote Customer Service Representative (Malaysia Based).Base salary : 4000 MYR + 1200 MYR performance bonus per month — Night shift (Malaysia time).
Serve as the first point of contact for users, ans...Show more
Last updated: 30+ days ago • Promoted
(WFH) Customer Service Executive
Alpha Iota BPO • Kota Bharu, Kelantan, Malaysia
Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.This range is provided by Alpha Iota BPO.Your actual pay will be based on your skills and experience — talk with your recrui...Show more
Last updated: 21 days ago • Promoted
Customer Service Representative- (EMEA Region)
RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS) • Kota Bharu, Kelantan, Malaysia
Customer Service Representative- (EMEA Region).Customer Service Representative- (EMEA Region).Zendesk, Confluence, Slack, Client Management and Customer Complaint Management.We are looking for a pr...Show more
Last updated: 13 days ago • Promoted
Customer Service (Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch)
Hitachi Vantara • Kota Bharu, Kelantan, Malaysia
Customer Service (Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch).Hitachi Vantara - Senior Recruiter of Greater China and South Korea.
Job Title : Remote Service Engine...Show more
Last updated: 30+ days ago • Promoted
Customer Service Representative - Johor Bahru - Mandarin Speaker
TP • Kota Bharu, Kelantan, Malaysia
Customer Service Representative - Johor Bahru.Work From Home until March 2026 (tentative) — later reporting to the Johor office.
Provide live chat, inbound calls & email support.Working Hours : 9 : 00 ...Show more
Last updated: 30+ days ago • Promoted
【Remote】 Customer Service Representative【WFH】
The Think Academy International Education Limited • Kota Bharu, Kelantan, Malaysia
Full time position, 40 hours per week.TAL is a world-leading education and technology enterprise, serving 4.Established in Beijing in 2003, it made history by becoming the first Chinese education i...Show more
Last updated: 30+ days ago • Promoted
Executive, Customer Service
MoneyHero Group • Kota Bharu, Kelantan, Malaysia
This is a fully remote role based in Malaysia.We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.
MoneyHero Group (Nasdaq : MNY) is a market leading fi...Show more
Last updated: 30+ days ago • Promoted
Customer Service Representative
Origin Mattress • Kota Bharu, Kelantan, Malaysia
Remote Customer Service Executive.Monday to Saturday, 10 AM - 6 PM (5-day and 6-day rotation schedule).We are a fast-growing e-commerce group with multiple Direct-to-Consumer (D2C) brands under our...Show more
Last updated: 13 days ago • Promoted
【Remote】 Customer Service Representative【WFH】
Think Academy U.S • Kota Bharu, Kelantan, Malaysia
Remote】 Customer Service Representative【WFH】.Remote】 Customer Service Representative【WFH】.Full-time position, 40 hours per week.
M$ MYR （Base Salary+ Commission）.TAL is a world-leading education an...Show more
Last updated: 30+ days ago • Promoted
Customer Exeprience Executive (Customer Service) - Remote / WFH
Ksisters • Kota Bharu, Kelantan, Malaysia
Ksisters is a K-Beauty, lifestyle, fashion company based in Singapore, seeking an independent, proactive, and fast learner.
This role requires staying closely connected with the Singapore team to ha...Show more
Last updated: 30+ days ago • Promoted
【Remote】 Customer Service Representative【WFH】
Freelancing • Kota Bharu, Kelantan, Malaysia
TAL is a world-leading education and technology enterprise, serving 4.Established in Beijing in 2003, it made history by becoming the first Chinese education institution catering to primary and mid...Show more
Last updated: 20 days ago • Promoted
Executive, Customer Service
MoneyHero Group (Nasdaq : MNY) • Kota Bharu, Kelantan, Malaysia
Get AI-powered advice on this job and more exclusive features.This is a fully remote role to be based in Malaysia.We will prioritize candidates who are based in Malaysia and do not require a work v...Show more
Last updated: 30+ days ago • Promoted
Customer Service Representative - Mandarin (Work from Home) - Open for Local Malaysians only
TP • Kota Bharu, Kelantan, Malaysia
We are seeking enthusiastic and customer-focused individuals to join our team as.Customer Service Representatives (Mandarin-speaking) WORK FROM HOME.
In this role, you will be the first point of con...Show more
Last updated: 2 days ago • Promoted
Remote Customer Service Representative (Malaysia Based)
The Think Academy International Education Limited • Kota Bharu, Kelantan, Malaysia
Remote Customer Service Representative (Malaysia Based).Base salary : 4000 MYR + 1200 MYR performance bonus per month — Night shift (Malaysia time).
Serve as the first point of contact for users, ans...Show more
Last updated: 30+ days ago • Promoted