A&W Assistant Restaurant Manager

Are you a seasoned leader with a passion for delectable food and the ability to inspire and lead a dynamic team? If you believe that good food truly starts with great people, then you're the perfect fit for our A&W family! We're on the lookout for

Assistant Restaurant Manager / Manager-in-Training

to take our iconic flavors to the next level. Overview : As an

&W Assistant Restaurant Manager / Manager-in-Training,

you'll be in charge of upholding the rich tradition of A&W - serving delicious fast food in a welcoming atmosphere. You'll be the driving force behind our commitment to exceptional food quality, outstanding customer service, and a memorable dining experience. Manage the daily shift management of the restaurant to meet and maintain A&W operations standards. Work Location : Selangor Perak Penang Kuala Lumpur Negeri Sembilan Johor Duties and Responsibilities : To assist the Restaurant General Manager in achieving the set targets in store operations KPI’s. To lead and manage shifts in achieving CHAMPS standards and company goals. Ensuring the shift is properly staffed and ready to handle business volume. To maintain effective communication at all times. To assist in active recruiting plans when necessary. To deliver great customer service and achieve service targets during the shift. To handle all customer complaints and resolve them in a timely manner. To assist the Restaurant General Manager with payroll, attendance, administrative tasks, and paperwork as needed. To provide coaching to Team Members on their day-to-day operations. To conduct On Job Training (OJT) or Classroom training to Team Members on a regular basis. Qualifications & Requirements : Degree or diploma in any discipline. 1 year of experience in F&B or service-related experience. Good technical or SOP knowledge. Proven ability to uphold operations and company standards. Willing to learn, responsible, and maintain a positive attitude with a high level of energy at all times. Fresh graduates and those who are passionate about food and excellent service are encouraged to apply.

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