Customer Success

Additional Info -Monthly remuneration : Up to RM6,000 (Basis Salary + Overtime+Benefits） -Off Days : 8 days per month. -Working Hours : Morning shift 10am-10pm, Night shift 10pm-10am -Work Location :  Kuala Lumpur Ampang Park  Job Description  -Evaluate daily performance to refine service plans and deliver valuable services to customers. -Responsible for gathering customer data, performing regular customer maintenance, safeguarding user rights and interests, and maintaining service reputation. -Stay informed about the market situation, analyze root causes of any problems by considering industry characteristics, and continuously improve and optimize products. -Uploading and implementing changes to company systems and processes. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-carson-technology-sdn-bhd-job-customer-success]

Job Requirements -Possess a strong commitment and sense of responsibility, with the ability to handle pressure and self-motivate. -Basic Microsoft Excel skills. -Willingness to work rotating shifts as the platform operates 24 hours every day.