As a Junior or Senior Security Engineer in Cyber section managed support and operations , you will assist in day-to-day support and operations of assigned cybersecurity solutions and platforms.
Work Hours
Office hours, with occasional remote standby duties (i.e., remain contactable by email and phone).
Responsibilities
Provide support for assigned security platforms, including onsite troubleshooting, root cause analysis, and incident reporting.
Manage ticket queue and take ownership and responsibility of tickets assigned within agreed SLA.
Perform change requests activities per change window allocated, including planning, review, tracking & verification and documentation.
Ensure that daily operations and tasks are properly completed or followed up.
Escalate issues and liaise with subject matter experts as required to resolve issues.
Prepare activities report and documentation.
About You
Possess hands‑on engineering support experience in Infrastructure, Network and / or Security Tools.
Can provide remote support after office hours and during weekend / public holiday as required.
Applicants with more years of experience will be considered for a Senior position.
All interested applicants are encouraged to apply, indicating your earliest date of availability and notice period. The salary will commensurate with applicant's education, skills, and qualifications.
Application Questions
Company Information
ABPGroup is Asia’s leading cybersecurity technology provider focusing on providing best‑of‑breed solutions that address today’s pressing challenges. Founded in 2014 with its headquarter in Singapore, ABPGroup endeavors to pioneer the market through our three entities :
Customers trust us in delivering cutting‑edge solutions for elimination and mitigation of cybersecurity risks, while achieving high return‑on‑investment for their core businesses.
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Security Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia