Talent.com
E-Commerce Executive / E-Commerce Operation Executive
E-Commerce Executive / E-Commerce Operation ExecutiveAMOREPACIFIC • Kuala Lumpur, Kuala Lumpur, Malaysia
E-Commerce Executive / E-Commerce Operation Executive

E-Commerce Executive / E-Commerce Operation Executive

AMOREPACIFIC • Kuala Lumpur, Kuala Lumpur, Malaysia
17 days ago
Job description

E-Commerce Executive / E-Commerce Operation Executive

AMOREPACIFIC MALAYSIA is looking for an E-Commerce Executive & E-Commerce Operation Executive to join our dynamic team.

Operational Responsibilities

  • Assist in managing and executing overall operational readiness and processes while ensuring Customer Service excellence across eCommerce platforms & owned sites.
  • Monitor and process all online order fulfilment, inventory, returns and exchanges in the system in a timely and accurate manner.
  • Ensure stock availability by monitoring and synchronizing inventory across all platforms and warehouses.
  • Provide administrative support to streamline order processing and courier operations, continuously improving operational readiness.
  • Identify and resolve warehouse operational issues promptly with effective solutions.
  • Deliver customer service support across eCommerce platforms and owned sites via live chat, email, and phone (where required), handling queries related to returns, product defects, delivery issues, and other service matters to ensure a seamless customer journey.
  • Liaise actively with external stakeholders such as warehouse teams, courier partners and eCommerce platform support teams.
  • Collaborate with internal logistics, eCommerce and marketing teams to align operational execution with business objectives.
  • Support the implementation of all promotional plans and campaign coordination across various systems and platforms.
  • Coordinate and monitor system updates, ensuring accurate sales configuration and reporting across platforms.
  • Track and report daily on approved KPIs, monitor progress, and highlight opportunities for operational improvement.
  • Represent the company by providing timely, professional advice and assistance to customers on beauty products.

Marketing & Campaign Responsibilities

  • Plan, conceptualize and execute commercial / marketing campaigns in online marketplaces / platforms.
  • Maintain and update product listing, pricing, inventory, promotion mechanics to ensure seamless customer journey.
  • Merge eCommerce implementation & branding strategies to identify opportunities for growth.
  • Basic understanding in data & competitive analysis related to key metrics within the e-commerce landscape to increase business opportunities in online marketplaces / platforms.
  • Liaise & maintain good relationships with marketplaces to understand market trends and advise on strategies to drive and achieve business objectives.
  • Work closely with different stakeholders (internal & external) to ensure smooth business operation.
  • Responsible on monthly / campaign reports, analysis reports and presentation.
  • Liaise with graphic designer by preparing creative brief to conceptualize product contents, onsite banners and advertising creatives.
  • To provide customer support on the product inquiry, live chat and after sales services.
  • Assist & Maintain overall Ecommerce Operation Readiness based on metrics shared & aligned.

    • Qualifications

  • Bachelor’s degree in Marketing, International Business, Economics, Business, or eCommerce related field.
  • 1-2 years of experience in eCommerce, marketing, or retail industry.
  • Experience in eCommerce marketplaces or luxury retail is an advantage.
  • Knowledge of SAP, Microsoft Excel & PowerPoint; Adobe Photoshop is a plus.
  • Strong organization and analytical skills.
  • Self‑motivated, proactive, able to work independently and as part of a team.
  • Strong communication skills and ability to work with multiple stakeholders.
  • Ability to work in fast‑paced and multi‑task environment.

    • Benefits

  • Competitive salary and employee welfare.
  • Harmonious working culture with young, vibrant and high‑performing team.
  • Opportunity to work with well‑known brands such as Laneige, Sulwhasoo, Innisfree, Ryo and Mise‑en‑Scène, Illyoon.

    • How to Apply

    Please apply online. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application.

    Click “Apply Now” to submit your resume!

    You are one step closer to be a part of our growing team.

  • Disclaimer : Multiple vacancies currently open for hiring. Availability of positions may vary depending on department needs and candidate suitability.

    • #J-18808-Ljbffr

    Create a job alert for this search

    Operation Executive • Kuala Lumpur, Kuala Lumpur, Malaysia

    Related jobs
    E-Commerce Operation Executive (Store Operation)

    E-Commerce Operation Executive (Store Operation)

    HEBE BEAUTY • Petaling Jaya, Selangor, Malaysia
    Assist in create, update, and maintain product listings across various e-commerce platforms, ensuring accuracy in descriptions, pricing, and images. Process customer orders, ensuring timely and accu...Show more
    Last updated: 21 days ago • Promoted
    E-Commerce Executive

    E-Commerce Executive

    Publicis Groupe Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
    Publicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world’s third largest communications group in the world.With more than 8...Show more
    Last updated: 30+ days ago • Promoted
    Ecommerce Executive

    Ecommerce Executive

    Lotus's Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
    Get AI-powered advice on this job and more exclusive features.Deliver effective writing style that is fresh, consistent and customer friendly. Write, edit and proofread content for products based on...Show more
    Last updated: 30+ days ago • Promoted
    E-Commerce Executive

    E-Commerce Executive

    Store N Go Sdn Bhd • Shah Alam, Selangor, Malaysia
    Responsible for campaign registration in marketplaces (Lazada & Shopee), actively strive for marketing resources on the platform with KAM (for campaign pages, homepage exposure, voucher exposure, B...Show more
    Last updated: 30+ days ago • Promoted
    E-Commerce & Digital Marketing Executive

    E-Commerce & Digital Marketing Executive

    PONEY • Seri Kembangan, Selangor, Malaysia
    E-Commerce & Digital Marketing Executive.As part of PONEY’s growing digital team, the E-Commerce Executive plays a key role in driving online sales performance and maintaining the daily operations ...Show more
    Last updated: 1 day ago • Promoted
    E-Commerce Executive

    E-Commerce Executive

    Starcom Melbourne • Kuala Lumpur, Kuala Lumpur, Malaysia
    Publicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world’s third largest communications group in the world.With more than 8...Show more
    Last updated: 30+ days ago • Promoted
    Executive, E-Commerce

    Executive, E-Commerce

    PEOPLE PROFILERS • Kuala Lumpur, Kuala Lumpur, Malaysia
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Understand Marketplace functionality and processes.Optimize key windows and manage weekly sales for Marketplace. Traffic Generation : Drive t...Show more
    Last updated: 30+ days ago • Promoted
    Senior Ecommerce Executive

    Senior Ecommerce Executive

    Private & Confidential • Kuala Lumpur, Kuala Lumpur, Malaysia
    The company is a dynamic and fast-growing company offering health and beauty, personal care and fragrance products.Our brands are committed in delivering high-quality products and exceptional custo...Show more
    Last updated: 12 days ago • Promoted
    E-Commerce Operation Executive (Affiliate)

    E-Commerce Operation Executive (Affiliate)

    HEBE BEAUTY • Petaling Jaya, Selangor, Malaysia
    Identify and engage potential TikTok creators, influencers, and partners who align with the brand, onboarding them to the affiliate program. Build and maintain strong relationships with TikTok affil...Show more
    Last updated: 30+ days ago • Promoted
    E-commerce operation Executive

    E-commerce operation Executive

    HCLTech • Kuala Lumpur, Kuala Lumpur, Malaysia
    E-commerce operation Executive - Job Description.Manage the e-Store and EPP daily business operation and activities to ensure smooth running of the e-Store system. Coordinate all product and promoti...Show more
    Last updated: 30+ days ago • Promoted
    E-commerce Executive

    E-commerce Executive

    Samsonite Group APAC & Middle East • Kuala Lumpur, Kuala Lumpur, Malaysia
    Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability.For ...Show more
    Last updated: 6 days ago • Promoted
    E-Commerce Executive

    E-Commerce Executive

    Publicis Groupe ANZ • Kuala Lumpur, Kuala Lumpur, Malaysia
    Publicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world’s third largest communications group in the world.With more than 8...Show more
    Last updated: 21 days ago • Promoted
    E-Commerce Executive

    E-Commerce Executive

    Publicisgroupe • Kuala Lumpur, Kuala Lumpur, Malaysia
    Publicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world’s third largest communications group in the world.With more than 8...Show more
    Last updated: 30+ days ago • Promoted
    Senior E-Commerce Operation Executive (Team Lead)

    Senior E-Commerce Operation Executive (Team Lead)

    Healthy World Lifestyle Sdn Bhd (Ogawa) • Shah Alam, Selangor, Malaysia
    Senior E-Commerce Operation Executive (Team Lead).Senior E-Commerce Operation & Logistic Executive (Team Lead).Shopee, Lazada, TikTok, and brand. This role covers daily operational management, stock...Show more
    Last updated: 17 days ago • Promoted
    E-Commerce Executive / Assistant

    E-Commerce Executive / Assistant

    Corvan • Petaling Jaya, Selangor, Malaysia
    Corvan is hiring an E-Commerce Assistant / Executive to support the team in managing online stores across brand.Shopee, Lazada, and other platforms. You will gain exposure to all aspects of e-commer...Show more
    Last updated: 30+ days ago • Promoted
    E-Commerce Executive

    E-Commerce Executive

    WMA’s group • Kuala Lumpur, Kuala Lumpur, Malaysia
    Manage and optimize the product listings on e-commerce platforms (e.Shopify, Amazon, eBay, Taobao, Tmall, etc.Continuously improve the product catalog by updating product information, adding new pr...Show more
    Last updated: 30+ days ago • Promoted
    eCommerce Operations Executive

    eCommerce Operations Executive

    RPG Commerce • Petaling Jaya, Selangor, Malaysia
    Founded in 2017, RPG Commerce is a leading direct-to-consumer (DTC) social e-commerce company dedicated to building cutting‑edge everyday essentials. With an in‑house portfolio ranging from innovati...Show more
    Last updated: 30+ days ago • Promoted
    E-commerce Executive

    E-commerce Executive

    Samsonite International S.A • Kuala Lumpur, Kuala Lumpur, Malaysia
    Handle day-to-day operations / logistics-related matters including managing return / exchange & refund cases.Ensure that promotional activities are properly executed on time and communicated.Prepare an...Show more
    Last updated: 8 days ago • Promoted