CUSTOMER ACCOUNT SERVICE EXECUTIVE

Direct message the job poster from Crown Beverage Cans Malaysia Sdn. Bhd.

Responsibilities

• Assist in identifying and securing new business opportunities for the company.
• Prepare proposals, negotiate pricing, and finalise long-term supply agreements and contract terms.
• Keep abreast of industry trends, competitor activities, and can specifications to inform sales strategies.
• Serve as the primary contact, fostering and maintaining strong, long-term relationships with Key Accounts and decision‑makers.
• Proactively understand customer production schedules, can specifications, and volume requirements.
• Handle all customer inquiries, complaints (e.g., quality, delivery), and issues promptly, coordinating with QA / QC and Production teams for quick resolution.
• Manage the entire sales cycle, from accurate order entry to tracking and final delivery.
• Coordinate closely with Production and Warehouse departments to ensure timely manufacturing and delivery of products to customers.
• Generate accurate sales reports and forecasts to support internal planning and inventory management.
• Track account performance metrics and forecast sales activities.
• Undertake ad‑hoc duties and special projects assigned by superiors.

Qualifications / Experience

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Packaging & Containers

Referrals increase your chances of interviewing at Crown Beverage Cans Malaysia Sdn. Bhd. by 2x

Get notified about new Account Service Executive jobs in Bandar Baru Bangi, Selangor, Malaysia .

#J-18808-Ljbffr