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ADMIN - Manager Receptie / Front Office Manager (EU citizen only)
ADMIN - Manager Receptie / Front Office Manager (EU citizen only)Global Jobs • Batu Pahat, Johor, Malaysia
ADMIN - Manager Receptie / Front Office Manager (EU citizen only)

ADMIN - Manager Receptie / Front Office Manager (EU citizen only)

Global Jobs • Batu Pahat, Johor, Malaysia
30+ days ago
Job description

Responsabilitati

  • Stabilirea programelor de lucru scrise pentru intreg personalul de la receptie si pentru personalul din salonul de coafura / magazin
  • Gestionarea, motivarea si furnizarea de training continuu pentru intregul personal de la receptie
  • Stabilirea programelor de lucru scrise pentru intregul personal de la housekeeping, precum si planificarea posturilor (in colaborare cu Managerul Hotelului)
  • Organizarea si asigurarea realizarii procedurilor eficiente si fara probleme de check-in și check-out
  • Implementarea si mentinerea standardelor si bugetelor companiei pentru departamentul de receptie
  • Asigurarea unei gestionari administrative corecte a sistemului fara numerar
  • Solutionarea conturilor vanzarilor din toate punctele de vanzare de la bord
  • Solutionarea tuturor sarcinilor administrative conform directivele companiei
  • Inaintarea si arhivarea corecta a tuturor comenzilor de achizitie din partea departamentului hotelier, in colaborare cu Managerul Hotelului
  • Pregatirea raportului receptionerului de noapte
  • In general, preluarea sarcinilor administrative ale Managerului Hotelului si participarea activa la gestionarea departamentului hotelier
  • Urmarirea solicitarilor pasagerilor care au fost incredintate receptiei
  • Mentinerea curateniei, igienei și ordinei impecabile in zona receptiei
  • Inregistrarea datelor și evaluarilor inventarului, conform instructiunilor companiei
  • Implementarea unei aparitii corecte / uniforme, precum si a standardelor de igiena personală ale intregului personal de la receptie
  • Co-responsabil pentru mentinerea unui flux corect de informatii la bord
  • Responsabilitate pentru departamentul de housekeeping
  • Participarea la ocazii speciale si evenimente

Calificari

  • Limba engleza la nivel avansat, cunostinte de limba germana-avantaj
  • Absolvirea unei forme recunoscute de scolarizare in industria hoteliera / servicii
  • minim 2 ani intr-o pozitie similara
  • Experienta cu sarcini administratrive
  • Abilitati de lucru cu computerul, Microsoft Office
  • Experienta cu metodele moderne de comunicare
  • Experienta cu casele de marcat fiscale computerizate
  • Cerinte

  • prietenos
  • onest
  • independent
  • abilitati de leadership
  • flexibilitate
  • aptitudini de abilitare
  • obiectivitate
  • abilitati excelente de comunicare
  • rezistenta la stres
  • #J-18808-Ljbffr

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    Front Office Manager • Batu Pahat, Johor, Malaysia

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