Customer Service Representativ

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Responsibilities

• Welcoming customers and providing guidance & help in processing their transactions.
• Ensuring that all transactions are performed in accordance with our compliance rules and professionally dealing with customer inquiries in a timely manner.
• Cash handling and maintaining cash register operations, including reports using MS Office tools.
• Work collaboratively with a supportive team to meet operational and performance targets.
• Ensure all cash and transaction records are balanced daily.
• Maintain proper documentation for CDD & ECDD.
• Comply with AML and company operating policies.
• Provide friendly, professional, and efficient service to customers.
• Maintain cleanliness and professionalism at the counter area.

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