Operations Cum Customer Service Executive

We are hiring on behalf of our client a leading global tire manufacturer renowned for its innovation and high-performance products. With a strong global presence, the company supplies premium tires for passenger cars, SUVs, trucks, and motorsports across the world.

As an Operations Cum Customer Service Executive , you will play a key role in managing the daily operational and administrative flow of customer orders from quotation and pricing setup to order processing, supplier coordination, and invoicing. This role ensures smooth communication between customers, suppliers, and internal departments to deliver efficient, accurate, and timely service.

Key Responsibilities :

Order & Pricing Management

• Maintain and update product pricing, discount structures, and promotions in ERP / system (ODOO / SpeedMall platform).
• Verify customer price lists to ensure alignment with commercial policies.
• Generate quotations and confirm sales orders from customers.

Order Fulfilment & Supplier Coordination

Invoicing & Documentation

Customer Service & Support

Reporting & Administration

Requirements :