Customer Experience Specialist – Financial Services (Mon–Fri)

A recruitment firm in Kuala Lumpur is seeking a Business Lead to manage customer inquiries and ensure high-quality service in a fast-paced call center environment. The ideal candidate should have 1-3 years of relevant experience, strong communication skills, and the ability to maintain accurate records in the CRM. The position follows Singapore public holidays and offers a full-time employment opportunity, Monday to Friday, from 9 : 00 AM to 6 : 00 PM.

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