Head of Security Operations

Maxis Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Why this role matters

We seek an experienced, dynamic leader to head our Security Operations team within the MSOC. The successful candidate will lead the Security Operations function, ensuring monitoring, detection, analysis, and response to cybersecurity threats impacting our enterprise customers. This role demands operational excellence, security visibility, and a culture of continuous improvement.

Key Responsibilities

• Leadership & Operational Management

Lead and manage the SOC team, including Detection & IR, Assessment, Support & Development, and Threat Intel.

Oversee real‑time monitoring using SIEM, SOAR, and threat intelligence feeds.

Provide proactive threat monitoring and incident advisory to customers.

Coordinate incident response with Network Operations, Cloud Operations, and Engineering.

Drive automation of detection and response via SOAR integration and AI / ML analytics.

Achieve ≥98% SLA compliance for incident response and resolution timelines.

Qualifications & Experience

Key Competencies

What’s Next?

Employment Details

Equal Opportunity Statement

Maxis values diverse voices & people. We hire and reward employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality, or physical ability.

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