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T&T - Senior Specialist - Quality & Risk Management - MY

T&T - Senior Specialist - Quality & Risk Management - MY

Deloitte PLTKuala Lumpur, Kuala Lumpur, Malaysia
18 hours ago
Job description

T&T - Senior Specialist - Quality & Risk Management - MY

Location : Kuala Lumpur, MY

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do

Due to continuing growth, we are looking for a highly motivated individual to join the regional Quality, Risk & Management team. The individual will provide administrative support to the Quality and Risk Management function for the Deloitte Consulting offices in Singapore, Malaysia, Indonesia, Thailand, Philippines and Vietnam.

Responsibilities

  • Lead and manage a team of around 20 QRM Specialists and Associates.
  • Oversee QRM daily operations and ensure compliance with firm policies.
  • Review and approve complex or high-risk cases with sound judgment.
  • Monitor workload, performance, and turnaround times to ensure efficiency.
  • Act as the main liaison between QRM operations, engagement teams, and leadership.
  • Drive continuous improvement and automation initiatives.
  • Conduct training, performance reviews, and coaching to develop team capability.
  • Prepare management reports and operational dashboards.
  • Support compliance audits, policy reviews, and risk reporting.
  • Promote a culture of quality, accountability, and collaboration.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Specialist across our Firm are expected to :

  • Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
  • Respect the needs of their colleagues and build up cooperative relationships.
  • Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
  • Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
  • Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
  • Offer insights based on a solid understanding of what makes Deloitte successful.
  • Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
  • Understand disruptive trends and promote potential opportunities for improvement.
  • Requirements

  • Bachelor’s degree in Accounting, Finance, Business, or Risk Management.
  • 4–6 years of relevant experience, including at least 2 years in a leadership role.
  • Strong understanding of risk frameworks, compliance processes, and client acceptance policies.
  • Proficient in Excel and reporting tools; Power BI experience is a plus.
  • Excellent leadership, decision-making, and communication skills.
  • High integrity and ability to manage multiple priorities independently.
  • Familiarity with the consulting or professional services industry would be advantageous.
  • Due to volume of applications, we regret only shortlisted candidates will be notified.

    Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

    #LI-JK

    Requisition ID :

    In Malaysia, the services are provided by Deloitte and other related entities in Malaysia (“Deloitte in Malaysia”), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

    #J-18808-Ljbffr

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    Specialist Quality • Kuala Lumpur, Kuala Lumpur, Malaysia

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