Key Account Executive

Overview

Key Account Executive position based in Alor Setar, Kedah. The department is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
• Monitor accounts and identify upsell and cross-sell opportunities.
• Develop sound strategic marketing plans and ensure consistent growth for the client’s business.
• Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.
• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.
• Collaborate with other departments & stakeholders and provide feedback and identifying industry trends.
• Account Manager will be the main point of contact in all matters relating to client’s concerns & needs.
• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration.
• Collaborate with various stakeholders to ensure project delivered timely.
• Collaborate with internal departments to facilitate client need fulfillment.

Qualifications

Additional Information

What We Offer

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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