Marketing Associate

ShopBack Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Our Journey

ShopBack began in 2014 as a late‑night spark of inspiration between Henry and Joel. As former advertisers, they saw the limitations of traditional marketing and delivered more value on both sides. The first prototype was built over a weekend with co‑founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20 000+ merchants, and powers half a million transactions daily. We’re building the world’s most rewarding way to shop and looking for bold, driven individuals to join us.

Your Adventure Ahead

• Develop, manage, and execute effective marketing strategies across multiple channels (CRM, website, ShopBack app, paid initiatives, etc.) to drive growth.
• Understand business performance deeply and utilize data and analytics to improve campaigns, channel strategies, user segmentation, and targeting.
• Collaborate effectively with cross‑functional teams (Social Media, Business Development, Operations, Customer Service, etc.) and regional teams (CRM, Data, Performance Marketing) to develop relevant marketing strategies.
• Tackle complex business problems by converting raw data into actionable insights and next steps.
• Keep abreast of industry and competitive trends to identify and develop innovative marketing campaigns.

Essentials To Succeed

The role is based in Malaysia and drives marketing for both Singapore and Malaysia markets.

ShopBackers DNA

Career Progression & Culture

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions. Be part of a winning team on a journey to global scale.

Compensation & Benefits

Competitive compensation based on performance. Candid, open, and collaborative culture where feedback is valued for everyone to grow and improve every day.

Work‑From‑Anywhere

Work‑From‑Anywhere benefit to enable you to thrive personally and professionally.

Equal Opportunity

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

Data Protection & AI

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and / or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data‑protection laws and our commitment to fair employment. You can ask questions or exercise your rights, including to request human review or to challenge an outcome by contacting We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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