Facilities ManagerJones Lang LaSalle Incorporated • Seberang Perai, Penang, Malaysia
Facilities Manager
Jones Lang LaSalle Incorporated • Seberang Perai, Penang, Malaysia
29 days ago
Job description
Objective :
Support the Senior Facilities Manager by overseeing the delivery of Integrated Facilities Management (IFM) services that comprehensively align with the client’s operational needs. Ensure smooth, uninterrupted facility operations by managing all aspects of site services and building systems, emphasizing safety, compliance, cost efficiency, and client satisfaction.
Project Management : Define clear scopes of work, budgets, and timelines for facility improvement projects, overseeing these from initiation through to successful completion.
Vendor Selection & Tendering : Manage the vendor selection process, including issuing tenders, evaluating bids, and recommending vendor contracts aligned with quality, cost, and compliance criteria.
Contract Compliance : Monitor vendor adherence to contractual terms, ensuring service levels, safety standards, and regulatory requirements are consistently met.
Vendor Relationship Management : Foster productive relationships with vendors and service providers, addressing any performance issues and facilitating continuous improvement.
Procurement Coordination : Coordinate procurement activities and contract renewals, ensuring timely acquisition of services and materials.
Maintenance Planning : Develop, schedule, and supervise preventive and corrective maintenance activities to ensure reliability and uptime of all critical assets.
Work Order Management : Utilize the Corrigo system to log, assign, track, and close work orders efficiently, ensuring compliance with SLA timelines.
Condition Monitoring : Implement advanced monitoring techniques for key equipment to predict failures and schedule maintenance proactively.
Team Supervision : Direct daily maintenance operations, balancing routine scheduled tasks with urgent ad-hoc requests, optimizing resource allocation.
Budget Preparation : Assist in preparing annual operational budgets, coordinating with Account Lead to align forecasts with business requirements.
Cost Monitoring : Track actual expenditures against budgets, analyzing variances and identifying opportunities for cost control and efficiency improvements.
Procurement Compliance : Ensure all purchasing activities comply with company procurement policies and financial controls.
Cost Optimization : Identify and implement cost-saving measures without compromising service quality or safety standards.
Client Liaison : Act as the primary interface between the client and facilities management, ensuring transparency, trust, and alignment of services with client expectations.
Service Delivery : Oversee the delivery of all FM services to meet or exceed contractual obligations and SLAs.
Issue Resolution : Respond promptly and professionally to client concerns or emergencies, ensuring rapid resolution.
Relationship Management : Develop and maintain strong relationships with key client stakeholders to foster long-term partnerships.
Continuous Improvement : Proactively identify and recommend improvements or innovations that add value to the client’s facility operations.
Reporting : Provide detailed and timely reports, dashboards, and updates on operational status, KPIs, SLAs, and ongoing projects.
Provide additional support and guidance to the Senior Facilities Manager as needed.
Extend operational support to other sites within the region, particularly Malaysia, during peak periods or special projects.
Bachelor’s degree in Electrical Engineering, Facilities Management, or related technical field
5 – 10 years of progressive experience in technical facilities management, preferably in manufacturing environments with at least 3 years in a client-facing TFM role.
Professional certifications such as FMP (Facility Management Professional), CFM (Certified Facility Manager), or equivalent technical certifications preferred.
Experience working in a corporate environment or with global MNC clients preferred.
Strong knowledge of technical services (HVAC, mechanical, electrical, plumbing (MEP)) and soft services management.
Familiarity with statutory and regulatory requirements related to facilities operations.
Exceptional problem-solving abilities with analytical approach to complex technical challenges
Strong communication skills with ability to effectively interact with all organizational levels
Detail-oriented with excellent organizational and time management skills
Proactive mindset focused on continuous improvement and innovation
Customer-focused attitude with commitment to service excellence.
Ability to work under pressure and manage multiple priorities.
Computer literature.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE : JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
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Manager • Seberang Perai, Penang, Malaysia
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