Talent.com
Regional Account Manager - Malaysia-based
Regional Account Manager - Malaysia-basedFirst Advantage • Kuantan, Pahang, Malaysia
Regional Account Manager - Malaysia-based

Regional Account Manager - Malaysia-based

First Advantage • Kuantan, Pahang, Malaysia
30+ days ago
Job description

The REGIONAL ACCOUNT MANAGER is responsible for the business development of assigned local, regional and / or global accounts, building solid relationships at those client organizations. Meet profit requirements by renewing and growing accounts. Ensure effective management of workflow and communication to ensure client satisfaction and adherence to Service Level Agreements (SLA’s).

WHAT’S IN IT FOR YOU?

  • Global and dynamic culture
  • Competitive compensation + incentive package
  • Remote work setup

RESPONSIBILITIES :

  • Build, maintain, and execute and Account Strategy covering customer satisfaction and business growth objectives for each account.
  • Understand and communicate business value to the clients.
  • Identify upselling opportunities working with other regional and global account managers.
  • Become a trusted advisor to the customer with the goal of helping them meet their employee screening needs.
  • Prioritize and escalate issues considering our value of “Outside In” while achieving SLA’s.
  • Working in collaboration with internal colleagues (eg : Customer Support, Operations, Finance, others) while retaining ultimate accountability for the health of the relationship.
  • Maintain an accurate forecast for incoming and outgoing revenues within your book of business.
  • Document all customer interactions and activities in Siebel, as well as opportunities and risks.
  • Develop second tier clients into key accounts.
  • Participate in ongoing business reviews to maintain the highest standards of service performance and operational issues.
  • Develop and work with clients to agree an account strategy to achieve win-win business objectives.
  • Keep up to date on all the company’s major services and solutions.
  • Monitor and be aware of competitors product and service strategies.
  • Other responsibilities as may be required by the company from time to time.
  • QUALIFICATIONS : Education :

  • Degree in Business Administration or equivalent work experience
  • Experience :

  • Sufficient experience managing and growing local, regional and global accounts.
  • Experience driving a strategic account management process including revenue forecasting, customer support, operational issues.
  • Resolution and escalation.
  • Experience working in a matrix organization where influencing skills are of extremely high value.
  • Minimum of 5 years working experience.
  • Preferably 2 years Account Executive experience is an advantage.
  • Other Knowledge, Skills, Abilities or Certifications :

  • Highly developed consultative account management skills.
  • Negotiating and deal closing skills.
  • Able to communicate concepts effectively to all levels including to senior executives.
  • Able to demonstrate effective time management and task prioritization under pressure.
  • Strong leadership skills, result-oriented and ability to drive for business growth.
  • Independent, self-initiated, results oriented.
  • Superior problem solving skills dealing internally and externally.
  • Excellent presentation and communication skills.
  • Driven by success.
  • Embraces a hands on approach and leads by example.
  • Willing to take ownership and responsibility for issues and conflict resolution.
  • Permanently residing in Malaysia
  • United States Equal Opportunity Employment :

    First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

    #J-18808-Ljbffr

    Create a job alert for this search

    Account Manager • Kuantan, Pahang, Malaysia

    Related jobs
    Key Account Manager

    Key Account Manager

    BeiGene, Ltd. • Kuantan, Pahang, Malaysia
    Key Account Manager page is loaded## Key Account Managerlocations : Malaysia - Home Officetime type : Full timeposted on : Posted Todayjob requisition id : R31630 • •BeOne is a global oncology co...Show more
    Last updated: 26 days ago • Promoted
    Account Development Manager (Bancassurance)

    Account Development Manager (Bancassurance)

    Liberty General Insurance Berhad • Kuantan, Pahang, Malaysia
    Account Development Manager (Bancassurance).This role is based in Kuantan, Pahang.Partnering with the Bank in achieving the designated target allocated. Identify and pursue opportunities with the Ba...Show more
    Last updated: 17 days ago • Promoted
    Introducing Brokers (IB Partners) - Malaysia

    Introducing Brokers (IB Partners) - Malaysia

    Newton Global Commercial Business Ltd • Kuantan, Pahang, Malaysia
    Introducing Brokers (IB Partners) - Malaysia.Introducing Brokers (IB Partners) - Malaysia.Newton Global Commercial Business Ltd. Direct message the job poster from Newton Global Commercial Business ...Show more
    Last updated: 30+ days ago • Promoted
    APAC Partner Growth Director

    APAC Partner Growth Director

    International Workplace Group plc • Kuantan, Pahang, Malaysia
    A global workspace solutions provider seeks a Head of Partner Management to drive partner account growth across the APAC region. This director-level position involves managing relationships and ensu...Show more
    Last updated: 18 hours ago • Promoted • New!
    Senior Manager / Director - Key Account Management & Business Development [Semiconductor Equipment]

    Senior Manager / Director - Key Account Management & Business Development [Semiconductor Equipment]

    Celestica • Kuantan, Pahang, Malaysia
    Provides direct and indirect supervision to 2 or more subordinate employees performing diverse roles within the Business Development organization. Accountable for projects or programs on a multi-fun...Show more
    Last updated: 30+ days ago • Promoted
    Sales Director - Asia Region

    Sales Director - Asia Region

    Pearson • Kuantan, Pahang, Malaysia
    Company : Pearson VQ International.Pearson VQ International is a leading provider of vocational qualifications and training solutions globally. We are committed to delivering high-quality education a...Show more
    Last updated: 13 days ago • Promoted
    Account Manager(FMCG / Retail Tech) Fully Remote - Kuala Lumpur

    Account Manager(FMCG / Retail Tech) Fully Remote - Kuala Lumpur

    Talent Recruit • Kuantan, Pahang, Malaysia
    Account Manager(FMCG / Retail Tech) Fully Remote - Kuala Lumpur.Job Openings Account Manager(FMCG / Retail Tech) Fully Remote - Kuala Lumpur. About the job Account Manager(FMCG / Retail Tech) Fully Remote...Show more
    Last updated: 30+ days ago • Promoted
    Fleet Key Account Manager ASIA (Malaysia)

    Fleet Key Account Manager ASIA (Malaysia)

    Talixo • Kuantan, Pahang, Malaysia
    Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel.We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travellers ...Show more
    Last updated: 30+ days ago • Promoted
    Regional Account Manager - Malaysia-based

    Regional Account Manager - Malaysia-based

    Fadv • Kuantan, Pahang, Malaysia
    The REGIONAL ACCOUNT MANAGER is responsible for the business development of assigned local, regional and / or global accounts, building solid relationships at those client organizations.Meet profit r...Show more
    Last updated: 30+ days ago • Promoted
    Key Account Manager - Malaysia

    Key Account Manager - Malaysia

    T&G Global Limited • Kuantan, Pahang, Malaysia
    Key Account Manager - Malaysia.T&G Global is a leader in the fresh produce industry, bringing premium produce brands, including our iconic ENVY™ and Jazz™ apples to consumers worldwide.Our story be...Show more
    Last updated: 21 days ago • Promoted
    Strategic Business Development Lead- Large Corporates

    Strategic Business Development Lead- Large Corporates

    PayMate India Limited • Kuantan, Pahang, Malaysia
    Strategic Business Development Lead - Large Corporates.You will play a key role in managing and delivering PayMate’s expansion plan into the Asia Pacific region. The role will have the opportunity t...Show more
    Last updated: 30+ days ago • Promoted
    Country Manager - Malaysia / Indonesia Growth

    Country Manager - Malaysia / Indonesia Growth

    Proto Global Ltd. • Kuantan, Pahang, Malaysia
    Country Manager - Malaysia and Indonesia.Proto is bringing secure AI to everyone.We specialise in local languages and end-to-end AI workflows for complex usecases such as anti-scam centres, institu...Show more
    Last updated: 14 days ago • Promoted
    Regional Marketing Manager

    Regional Marketing Manager

    Justforex • Kuantan, Pahang, Malaysia
    Collaborate with Country Directors to shape and improve the regional commercial plan t o oversee the growth and management of all marketing / branding efforts in Malaysia region.Architect and refine ...Show more
    Last updated: 25 days ago • Promoted
    Digital Account Manager

    Digital Account Manager

    Digital • Kuantan, Pahang, Malaysia
    Account Manager (Full‑time, Remote).ESG storytelling to join our internal team.In this role, you will manage a leading Singapore telecommunications client as your primary account, driving sustainab...Show more
    Last updated: 19 days ago • Promoted
    APAC Technical Account Manager (TAM) (Remote)

    APAC Technical Account Manager (TAM) (Remote)

    Moneythor • Kuantan, Pahang, Malaysia
    Moneythor’s mission is to transform banking by creating intelligent, personalized experiences that empower banks to drive lasting financial well‑being for every customer. Headquartered in Singapore,...Show more
    Last updated: 25 days ago • Promoted
    Client Manager - Malaysia-based

    Client Manager - Malaysia-based

    Fadv • Kuantan, Pahang, Malaysia
    Client Managers serve as the account holder and 1st level of case escalations.They build relationships with clients and act as their guide and advocate in every interaction with the business.As the...Show more
    Last updated: 30+ days ago • Promoted
    Remote Country Sales Lead - Travel B2B Growth in Malaysia

    Remote Country Sales Lead - Travel B2B Growth in Malaysia

    Talent Recruit • Kuantan, Pahang, Malaysia
    A leading B2B Travel Provider is seeking a Country Sales Manager (Remote) in Malaysia.This role entails driving sales, expanding market reach, and developing a high-performing sales team.Candidates...Show more
    Last updated: 7 days ago • Promoted
    Specialist, Account Management (Talent Pool)

    Specialist, Account Management (Talent Pool)

    foodpanda • Kuantan, Pahang, Malaysia
    Specialist, Account Management (Talent Pool).Delivery Hero Group, is the world’s leading local delivery platform operating in over 70 countries. Our mission is to deliver an amazing experience—fast,...Show more
    Last updated: 17 days ago • Promoted