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Manager, Credit Control

Manager, Credit Control

VISTRAKuala Lumpur, Kuala Lumpur, Malaysia
6 days ago
Job description

Manager, Credit Control

Location : Kuala Lumpur, Malaysia

Reporting to : Regional Credit Controller

It’s never been a more exciting time to join Vistra.

At Vistra, our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Manager, Credit Control reporting to the Regional Credit Controller. This full‑time and permanent position is based in Kuala Lumpur, Malaysia and offers regional coverage, allowing you to make a significant impact on our Finance Operation and its growth.

Key responsibilities

  • Lead and oversee the credit control function, ensuring timely collection of receivables across multiple jurisdictions and business units.
  • Develop and implement credit policies, risk assessment frameworks, and collection strategies to optimize cash flow and minimize bad debts.
  • Manage and mentor a team of credit control professionals, providing guidance, training, and performance reviews to ensure operational excellence.
  • Engage with key internal stakeholders and high‑value external clients to resolve complex billing disputes and negotiate payment arrangements.
  • Drive continuous improvement initiatives, including automation, system enhancements, and process reengineering.

Key requirements

  • Minimum 7 years of progressive experience in credit control or receivables management, with at least 3 years in a leadership role.
  • Proven ability to manage multi‑country portfolios and navigate complex organizational structures.
  • Good communication and negotiation skills, with the ability to influence senior stakeholders and resolve high‑stakes disputes.
  • Demonstrated leadership and team‑building capabilities, fostering a collaborative and accountable work environment. Independent and self‑motivated but also work with the team.
  • Experience in shared services and handling companies in various jurisdictions is an advantage.
  • Recognized Degree / Diploma in business preferable.
  • Experience in shared services environments and handling clients across various legal and regulatory jurisdictions is highly preferred.
  • Company Benefits

    At our Malaysia office, we believe in putting our employees’ well‑being first! We offer a flexible hybrid working arrangement and birthday leave. Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well‑being and time to recharge or explore your passions out of work. As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like ACCA, ensuring you stay ahead in your field.

    If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

    #J-18808-Ljbffr

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    Manager Credit Credit • Kuala Lumpur, Kuala Lumpur, Malaysia

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