Technical Support Specialist (French Speaker) - 6 Months Renewable ContractTP • PenangMalaysia, Penang, Malaysia
Technical Support Specialist (French Speaker) - 6 Months Renewable Contract
TP • PenangMalaysia, Penang, Malaysia
30+ days ago
Job descriptionMinimum 1–2 years of experience in customer service, helpdesk, or shared service support (B2B experience preferred). Proficient in English and French (both written and verbal). Strong communication and problem-solving skills. Comfortable working in a fast-paced, multicultural environment. Willing to work on a 6-month renewable contract .
Technical Support Specialist (French Speaker) - 6 Months Renewable Contract
About the Role
We are looking for a proactive and customer-focused Technical Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
Key Responsibilities
- Provide first-line support to business clients, partners and retail teams
- Manage and resolve B2B inquiries related to device and app usage, device and app login issues
- Collaborate with internal teams to ensure timely and accurate responses.
- Troubleshoot technical and operational issues related to devices’ common issues (app crash, pairing issues, iPad issue etc)
- Ensure all cases and interactions are accurately logged in the ticketing system
- Monitor and follow up on open tickets to ensure timely closure and client satisfaction
Requirements
#J-18808-Ljbffr
Create a job alert for this search
Technical Specialist • PenangMalaysia, Penang, Malaysia
Related jobs
Technical Support Specialist (based in South-East Asia)
Hostinger • Batu Kawan, Penang, Malaysia
Join Hostinger and we’ll grow fast!.Is there a limit to growth? Not at Hostinger.We’re constantly reaching new heights.With a team of 900+ professionals, we are behind the success of.To provide too...Show more
Last updated: 21 days ago • Promoted
Customer Support Specialist (Mandarin & Malay Speaking)
LittleLives Inc • Batu Kawan, Penang, Malaysia
LittleLives is a fast-growing EdTech SaaS platform, supporting thousands of preschools across Singapore, Malaysia, Vietnam, and Indonesia.
With over $3M in annual recurring revenue, we are on a miss...Show more
Last updated: 21 days ago • Promoted
Technical Support Specialist (German Speaker) - 6 Months Renewable Contract
TP • PenangMalaysia, Penang, Malaysia
Technical Support Specialist (German Speaker) - 6 Months Renewable Contract.We are looking for a proactive and customer-focused.
In this role, you will provide professional assistance to business pa...Show more
Last updated: 30+ days ago • Promoted
Technical Customer Support, I
Zebra Technologies • Simpang Ampat, Penang, Malaysia
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better.United by curiosity and care, we develop dynamic solutions that anticipate ou...Show more
Last updated: 30+ days ago • Promoted
Technical Customer Support, II
Zebra Technologies • Simpang Ampat, Penang, Malaysia
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better.United by curiosity and care, we develop dynamic solutions that anticipate ou...Show more
Last updated: 30+ days ago • Promoted
Technical Support Specialist (Italian Speaker) - 6 Months Renewable Contract
TP • PenangMalaysia, Penang, Malaysia
Technical Support Specialist (Italian Speaker) - 6 Months Renewable Contract.We are looking for a proactive and customer-focused.
In this role, you will provide professional assistance to business p...Show more
Last updated: 30+ days ago • Promoted
Technical Support Representative (Mandarin Speaking)
Emerson • Bayan Lepas, Penang, Malaysia
In this Role, Your Responsibilities Will Be : .Creates and routes technical issues for all customers.Handle inbound technical support requests (Phone, Email, Web).
Validates customer entitlements and ...Show more
Last updated: 28 days ago • Promoted
Technical Support Specialist (Dutch Speaker) - 6 Months Renewable Contract
TP • PenangMalaysia, Penang, Malaysia
Technical Support Specialist (Dutch Speaker) - 6 Months Renewable Contract.We are looking for a proactive and customer‑focused Technical Support Specialist to join our regional support team.In this...Show more
Last updated: 30+ days ago • Promoted
Customer Support Specialist
Justforex • Bayan Lepas, Penang, Malaysia
Efficiently respond and communicate with clients to understand and service their needs via livechat.Effectively analyse customer data to make appropriate recommendations and problem resolutions.Res...Show more
Last updated: 30+ days ago • Promoted
Customer Support Specialist
mx51 • Batu Kawan, Penang, Malaysia
We are building a payment platform that allows merchants to accept payments in-store, in-app and online, whilst consolidating all their data on a real-time business management dashboard.We care abo...Show more
Last updated: 19 days ago • Promoted
Technical Support Engineer
Virtuozzo • Central George Town, Penang, Malaysia
Virtuozzo is a leading innovator in virtualization and cloud infrastructure solutions, empowering service providers worldwide to build and manage any cloud—private, public, or hybrid—efficiently an...Show more
Last updated: 30+ days ago • Promoted
Technical Support Specialist
Exabytes Capital Group • PenangMalaysia, Penang, Malaysia
We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams.We are constantly on the lookout for exceptionally talented and passionate individ...Show more
Last updated: 30+ days ago • Promoted
Technical Customer Support, Senior
Zebra Technologies • Simpang Ampat, Penang, Malaysia
At Zebra, we are a community of innovators who come together to create new ways of working.United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and...Show more
Last updated: 30+ days ago • Promoted
Customer Support Specialist
Bitdeer Technologies Group • PenangMalaysia, Penang, Malaysia
Bitdeer Technologies Group (Nasdaq : BTDR) is a world-leading technology company for Bitcoin mining.Bitdeer is committed to providing comprehensive computing solutions for its customers.The Company ...Show more
Last updated: 30+ days ago • Promoted
Junior Customer Support Specialist | Remote | AI SaaS Support
Process Street • Batu Kawan, Penang, Malaysia
Process Street is an AI software and compliance operations platform startup from San Francisco.We help our customers build, document, automate, and track recurring workflows.Our platform automates ...Show more
Last updated: 30+ days ago • Promoted
Technical Support Engineer (Japanese speaking)
Emerson • Bayan Lepas, Penang, Malaysia
Technical Support Engineer (Japanese speaking).Technical Support Engineer (Japanese speaking).Technical Support Engineer (Japanese speaking).
Be among the first 25 applicants.Technical Support Engin...Show more
Last updated: 30+ days ago • Promoted
Bilingual Customer Support Specialist
DataAnnotation • Batu Kawan, Penang, Malaysia
Join to apply for the Bilingual Customer Support Specialist role at DataAnnotation.We are looking for a Bilingual Customer Support Specialist to join our team to train AI models.You will measure th...Show more
Last updated: 30+ days ago • Promoted
Remote Support Specialist
Abbott Laboratories • Batu Kawan, Penang, Malaysia
JOB DESCRIPTION : • • • •Core job responsibilities : • • • This position in Abbott Diagnostics Remote Services and Support team is responsible to provide accurate and timely assistance, technical informatio...Show more
Last updated: 30+ days ago • Promoted