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Executive Customer Service - Airline Ticketing & Reservations
Executive Customer Service - Airline Ticketing & ReservationsScicom (MSC) Berhad • Kuala Lumpur, Kuala Lumpur, Malaysia
Executive Customer Service - Airline Ticketing & Reservations

Executive Customer Service - Airline Ticketing & Reservations

Scicom (MSC) Berhad • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Overview

Executive Customer Service - Airline Ticketing & Reservations : The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.

Responsibilities

  • Manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.

Qualifications

  • SPM / STPM / Diploma / Degree in any discipline
  • Excellent command of spoken and written English and Bahasa Malaysia
  • Experience in ticketing and customer service in the travel industry will be an added advantage
  • Possess initiative, able to work independently and as a team
  • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
  • Package

  • Attractive Basic Salary : RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation.
  • Attendance Allowance : can earn up to RM900 per month upon confirmation only
  • 5% of Performance Related Bonus on a quarterly basis upon confirmation only
  • Contact Centre Operating Hours : 24 / 7
  • Work days / Hours : 5 day week, shift based; off days based on roster
  • 15 days Annual Leave / 14 days Medical Leave
  • Medical and hospitalization insurance coverage
  • #J-18808-Ljbffr

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    Customer Service Executive • Kuala Lumpur, Kuala Lumpur, Malaysia

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