Customer Service Senior Associate
Hytech Consulting ManagementKuala Lumpur, Kuala Lumpur, Malaysia4 days ago
Job description
Responsibilities
- Provide front-line support to our customers via live chats, phones, and email.
- Answering queries and resolving client issues regarding our products, platforms, and promotion.
- Address customer feedback as well as complaints professionally.
- Record and update customer data and other relevant information when necessary.
- Supporting documentation / administrative needs within the department and supporting translation for customer announcement notice.
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Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia
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