Clinical Application Specialist

Clinical Application Specialist

Location : Mindray Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

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Responsibilities

• To analyze the local application cases raised from distributors or end users to provide the integral solution, and escalate to regional support if necessary.
• Provide the training program to local distributors, evaluate their application service ability and ensure distributors should provide qualified services to end users.
• Provide the professional application services to local KOL customers, establish the good relationship with doctors and increase the satisfaction of Mindray product and academic services.
• Regularly refresh and follow up the pending application problems and requirement from users and align with local internal and external team.
• Self-develop the training material and provide the qualified training program to distributors and end users as a trainer, and help department to develop internal trainers for the further education events.

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