Junior Account Manager (Customer Success), Local Markets Team (SPEEDA)

Junior Account Manager (Customer Success), Local Markets Team (SPEEDA)

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We seek a talented Account Manager to demonstrate value through lasting rapport with our clientele, primarily in the financial services and consulting sector.

Founded in 2008, Uzabase is a fast-growing tech company, providing a foundation of intelligence that supports the research needs of businesses. We compile, distil, and analyse global information to empower users to make timely data-driven decisions, unleashing their creative and innovative potential.

Our flagship product, SPEEDA, helps to increase work productivity and efficiency by providing users with the information they need for strategy formulation, market research and company analysis; this includes company information, industry reports, M&A / fundraising data, global news and experts’ insights, all in one platform.

Trusted by more than 1,700 clients, including financial institutions, consulting firms, corporate advisory firms, private equity funds, MNCs and government investment agencies, SPEEDA is known by its users as the go-to platform for Asia-focused research.

Uzabase Group has offices in Japan, Singapore, the United States, China and Sri Lanka.

Responsibilities

For this role, you will assist Senior Account Managers with account renewal activities, specifically non-Japanese clients in Southeast Asia. You will be working directly with the Senior Account Managers on churn risk mitigation and partner with our Customer Success Team to develop account strategies that optimize long-term value for our clients.

SPEEDA is used by Finance and Consulting industry professionals, so you should be comfortable interacting with senior managers in the industry. Reporting to the Head of Local Markets for SPEEDA Southeast Asia, you will help execute account strategies across client segments.

• Understand clients’ businesses, collaborate with the Customer Success Team to develop account strategies and drive research projects
• Demonstrate the value of SPEEDA to all users within an assigned market, either in person or through digital mediums
• Be a trusted advocate for data-centric and research-centric decision-making across multiple functions under each account

Qualifications and Experience

Desired skills

What do we offer?

Our culture

We acknowledge and celebrate each other’s differences, including diversity of experience, views, and cultural backgrounds. It is this diversity that enables us to take on new challenges and innovate in ways that would otherwise be impossible. That means empowering everyone to express their unique points of view and passionately pursue their goals without the roadblocks of hierarchical thinking.

We want to be an organisation that can empower and develop talented people, unique personalities and anyone with something special to add. In short, we want to meet you.

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