Operational Risk Management - Business System Support

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About The Role

Incumbents will play a key role within Risk and Compliance and be subject matter experts for all Risk and Compliance processes conducted by various systems owned by the function, enabling them to provide guidance, support, training, and best practice to all end users across AIA. The Group Risk and Compliance Business Support will also play a key role to ensure the effective governance, maintenance over all systems as well as ensure that our systems continue to be fit for business process.

The Position Fulfills The Following Objectives

• To support the continuous improvement and effective execution of best-in-class Risk and Compliance processes across all markets
• To be Subject Matter Expert (SME) for Risk and Compliance systems
• Drive continual process improvement initiatives across Risk and Compliance
• Lead effective governance and oversight over all Risk and Compliance systems.
• Be key Business Partner to relevant IT teams maintaining Risk and Compliance systems

Training and Guidance

System Support – Change Management

System Support - System Problems / Application Errors

System Support – Service Requests / Other Requirements

System Support – General Requirements

Job Requirements

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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