Sr. DBA, Remote Care Operations

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Main Purpose of Role

The Remote Care Operations team provides a fast‑paced, dynamic work environment where engineers work closely to provide seamless and reliable remote care online services and support to patients and physicians around the world.

Internally, you will be working closely with Product and Site Reliability Engineers while cross‑functionally you will be collaborating with other teams such as Development, IT, Software & System Engineering to continuously look for new areas of improvement.

Main Responsibilities

• Monitoring and ensuring database performance in cloud environments.
• Identifying potential issues with the database and resolving them in a timely manner to ensure optimal performance and reliability.
• Ensuring the maintenance of backups and conducting disaster recovery operations in accordance with business requirements and standards.
• Monitoring security and preventing unauthorized access and following compliance procedures.
• Scheduling server maintenance in accordance with business requirements, after coordinating with all relevant stakeholders to ensure minimal disruption and optimal timing.
• Providing best practice guidance to the development / application / stakeholders.
• Resolving production data issues as per given SLA timeline to avoid major incidents.
• Managing tablespaces and roles as per given security standards.
• Developing automation technologies for data loading and data refresh activities.
• Database migrations between cross platforms (Oracle, MS SQL, and DB2) into multi‑cloud (Azure, AWS, and GCP) PostgreSQL database technology.
• Ensuring data integrity and managing user access and permissions as per the organization standards. Supports all company initiatives, policies, operating procedures, processes. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• This position requires physical presence at workplace.
• High flexibility in working extended hours and able to support beyond official working hours as and when required.

Qualifications

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Research

Industries

Hospitals and Health Care

Location

Penang, Penang, Malaysia

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