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Sales Consultant, PF
Sales Consultant, PFRHB Banking Group • PenangMalaysia, Penang, Malaysia
Sales Consultant, PF

Sales Consultant, PF

RHB Banking Group • PenangMalaysia, Penang, Malaysia
30+ days ago
Job description

Primary Objective

  • Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs
  • Deliver superior customer experience

Key Responsibilities

Sales

  • Solicit and promote sales of PF products
  • Achieve individual sales targets and contribute towards the achievement of Group targets
  • Prepare and proactive execute sales plans for prospective customers, using internal marketing as well as self‑generated leads
  • Set appointments, carry‑out sales call visits where necessary, prospecting and early engagement with new-to-bank customers
  • Cross‑sell other retail banking products such as ASB, PF‑i, Credit cards, etc.
  • Customer Service

  • Ensure high standard of customer experience in line with the quality and standards set by the Bank
  • Compliance

  • Ensure compliance to the policies and procedures set by the Bank
  • Protect the image and brand of the Bank
  • Operations

  • Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank
  • Requirements

  • Bachelor Degree - Any related field(s).
  • 1 year of experience in sales and customer service related field
  • Have the relevant licenses for the portfolio
  • Highly motivated, winning attitude, success driven, self‑initiated and able to work with minimal supervision
  • Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
  • Strong selling and negotiation skills
  • Strong interpersonal skills and service orientation
  • Demonstrate initiative, perseverance and passion in delivering results within fast‑paced and highly demanding environment
  • Ability to relate and connect to local community
  • Good communication skills
  • Basic understanding of finance and banking products
  • Basic computer skills
  • Seniority level

  • Entry level
  • Employment type

  • Full‑time
  • Job function

  • Sales and Business Development
  • #J-18808-Ljbffr

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    Sales Consultant • PenangMalaysia, Penang, Malaysia

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