Sales Manager

Company Description

Where luxury meets authenticity, and every stay is elevated by thoughtful service. Ideally located in Seberang Jaya, The Light Hotel Penang is a premier 5-star destination designed for both business and leisure travellers.

Experience world‑class hospitality infused with Malaysian warmth, supported by elegant accommodations, contemporary facilities, and personalised service. From well‑appointed rooms and versatile event spaces to award‑winning dining and wellness amenities, we are committed to making your stay seamless, enriching, and truly memorable.

Role Description

This is a full‑time on‑site role based in Penang, Malaysia, for a Sales Manager at The Light Hotel (M) Sdn Bhd. The Sales Manager will handle day‑to‑day responsibilities such as developing and implementing sales strategies, identifying and targeting potential markets, establishing and maintaining strong relationships with clients, and analysing market trends and competitors. The role also involves managing and mentoring the sales team to achieve organisational sales targets and ensuring excellent customer satisfaction through tailored solutions. The Sales Manager will work closely with cross‑functional teams to align sales goals with overall company objectives.

Qualifications

• Proven expertise in Sales, Business Development, and Strategic Planning
• Experience in Client Relationship Management, Networking, and Customer Retention
• Solid skills in Data Analysis, Market Research, and Performance Reporting
• Strong Leadership, Team Management, and Conflict Resolution skills
• Excellent Communication, Negotiation, and Presentation abilities
• Proficiency with CRM tools and Microsoft Office Suite
• Bachelor's degree in Business Administration, Marketing, or a related field
• Prior experience in the hospitality or related industries is a plus

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