Customer Care Consultant (CCC)

Join us as a Customer Care Consultant (CCC) at Mission Consultancy Services Sdn. Bhd. We’re looking for individuals who excel at delivering top-notch customer service in a fast‑paced environment.

Base Pay Range

Pay is based on your skills and experience. For more details, speak with your recruiter.

Responsibilities

• Customer Interaction

Handle inquiries, provide solutions, and maintain professional response standards.

Assist with account updates, auto‑debit setups, and other service requests.

Address complaints with empathy and ensure timely resolution in compliance with SLAs.

Deliver excellent service during high‑demand periods, resolving concerns quickly.

Requirements

Fresh Graduates (Degree holders)

Excellent communication and interpersonal skills.

Rotational shifts (Monday‑Sunday).

Working Hours

Mode

Fully Work from Office.

Job Location

Plaza Sentral, KL Sentral.

Benefits

How to Apply

If you’re a dedicated, results‑driven individual with a passion for customer service, submit your application today and take the next step in your career journey!

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