Account Protection Specialist - Fraud Risk (Card Services Back Office Operations)

Account Protection Specialist – Fraud Risk (Card Services Back Office Operations)

Join to apply for the Account Protection Specialist - Fraud Risk (Card Services Back Office Operations) role at American Express.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Responsibilities

• Review, decision and process Fraud Customer Service referrals
• Achieve high productivity whilst maintaining high accuracy
• Able to make sound, fact-based decisions drawing on information
• Self-motivated and an ability to work unsupervised and ability to perform under a pressured environment
• Ensure fraud procedures are adhered to
• Understand and comply with all Fraud processes and local regulations
• Work on other Fraud related tasks and projects as and when required

Minimum Qualifications

Benefits

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Seniority Level : Entry level

Employment Type : Full-time

Job Function : Other

Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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