Senior Business Analyst - Account Management Operations

Senior Business Analyst - Account Management Operations

Position Summary : We are seeking a highly capable and results-driven Senior Business Analyst to lead our Account Management Operations team. This role is integral to the effective management of back-office account operations, with a focus on accounts receivable, service contract compliance, and operational efficiency. The successful candidate will demonstrate a dynamic personality, strong leadership, analytical rigor, and a proactive mindset to drive continuous improvement across the account management remit.

Responsibilities

• Lead a small team within the Account Management Operations function, ensuring high performance and accountability.
• Drive, collaborate and support the Planning Dialogue in accordance to the Allianz standards and requirements.
• Oversee the facilitation and tracking of accounts receivables, including aging analysis and monthly reporting.
• Ensure full compliance with operating entity (OE) service contracts, maintaining accurate documentation and adherence to contractual obligations.
• Supervise and validate quotes for invoicing, ensuring alignment with OE Budget and Planning Dialogue values.
• Identify and implement initiatives to improve productivity and operational efficiency across the account management scope.
• Collaborate with cross-functional teams to resolve issues and enhance workflow effectiveness.
• Collaborate with OE stakeholders and drive Account aging, Disputes resolutions and Contracting execution aligned with Account Management Lead / s.
• Foster a culture of ownership, innovation, and continuous improvement within the team.
• Prepare and maintain comprehensive documentation, dashboards, and reports to support transparency and stakeholder engagement.

Account Management Operations focus areas

Key Competencies

Job Requirements

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. We believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Seniority level : Mid-Senior level

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