Develop, implement, and maintain the Quality Management System (QMS) in compliance with ISO 9001 & ISO 14001 standards.
Support certification and recertification audits.
Act as the main contact for customer complaints, analyze trends, and propose improvements.
Monitor QA / QC performance, prepare management reports, and lead corrective / preventive actions (CAPA).
Drive process improvements using Lean Six Sigma, PFMEA, and SPC.
Work with R&D and Production to integrate quality into new product development.
Manage customer audits and support supplier evaluation / qualification.
Mentor and develop QA / QC team members, fostering a culture of quality and continuous improvement.
Ensure compliance with regulatory requirements and manage quality / environmental risks.
Operational Responsibilities
Supervise QC inspections, testing, and laboratory analyses to ensure accuracy and compliance.
Oversee non-conformance reports (NCRs) and monitor the effectiveness of corrective actions.
Maintain records of QA / QC activities and prepare monthly quality reports.
Ensure proper upkeep of laboratory facilities, equipment, and stock of chemicals / materials.
Ensure products meet customer and regulatory requirements, including COA submissions via OEM system.
Enforce safety, PPE usage, and 5S workplace standards.
Carry out any other duties assigned by management.
Education & Experience Requirement
Bachelor’s degree in Chemistry (preferred), or in a related Science / Technical field.
Minimum 3 years’ proven experience as QA / QC Manager with team leadership.
Certified Lead Auditor for ISO 9001 QMS.
Strong knowledge of laboratory systems and analytical techniques in a QC / Commercial setting.
Experience in production or manufacturing environment.
Proficiency in listening, reading, and writing in Chinese.
Recruitment Notice : We do not appoint or welcome any recruitment agencies or headhunter services. All hiring activities are handled directly by our internal HR team. Please refrain from contacting us regarding such services.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Quality Assurance
Industries
Chemical Manufacturing
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Team Lead • Shah Alam, Selangor, Malaysia
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