Provider Relations Specialist
Cigna HealthcareKulim, Kedah, Malaysia14 hours ago
Job descriptionThe opportunity to collaborate with a diverse, global team, gaining insights and perspectives from colleagues across various regions. Take responsibility for driving individual performance while actively contributing to the team's overall success. Minimum of 3 years of experience in Operations, Data Analysis, Marketing / Communications, or Relationship Management, with a strong operational and customer / provider-facing background. Experience in insurance and healthcare industry. Proficiency in English; additional languages are an asset. Strong analytical and problem‑solving skills. International mindset with the ability to work remotely with global colleagues, partners, and providers. Dedication to delivering excellent service to members, clients, and providers. Strong can‑do attitude and high proficiency in relationship management, with an understanding of multicultural behaviours. Action‑oriented problem‑solving approach. Excellent organizational, planning, and prioritization skills to meet deadlines. Proven experience in complaint management and improving customer service standards. Ability to assess situations, conduct research, gather relevant data, and provide constructive feedback. Accountability for achieving personal results and contributing to team goals. Excellent communication skills, both verbal and written, including presentation skills. Positive role model with the ability to work independently and collaboratively with colleagues at all levels. Experience in data interpretation and report drafting. Strong practical knowledge of MS Office applications, particularly Excel. Availability to travel up to 30-50 % within the country & international. Self management – Management of time / priorities and the ability to adjust strategies as needed to enhance personal productivity and also contributing to overall performance of the team. Balances stakeholders – Engages with multiple stakeholders and responds to potential conflicts with a well balanced and a solution which is mutually beneficial. Communication – Would need to develop and delivery multi‑mode communication that conveys a clear understanding of the unique needs of different audiences. Conflict Management – Handling conflicts effectively which results with minimal disruption / involvement of other stakeholders. Responsible decision making / persuasion – Using compelling arguments to gain the support and commitment of others and able to make split‑second decision on operational commitments.
Environment
- Detail oriented with proven time management and organizational skills (including the ability to engage in multiple task and meet deadlines / standards).
- International mindset to be able to work remotely / hybrid situation with colleagues.
- A growth mindset with positive attitude towards change and the ability to play an active role in implementing change initiatives.
- Able to seek out best practices to effectively deal with diverse, complex and highly sensitive issues.
Developmental Value of Position
Experience / Knowledge, Education and Other Requirements
Personal Competencies Required
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
#J-18808-Ljbffr
Create a job alert for this search
Specialist • Kulim, Kedah, Malaysia
Related jobs
- Promoted
- New!
Head of Private Clients (Cayman & BVI)
OcorianGeorge Town, Penang, Malaysia Responsible for the leadership of the Private Client business within Ocorian, Cayman Islands and British Virgin Islands ("BVI") taking accountability for ensuring the global Private Client strategy...Show moreLast updated: 12 hours ago
- Promoted
QA Specialist (Customer Service)
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia We, SummitNext Technologies Sdn.BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individu...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Specialist
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia We, SummitNext Technologies Sdn.BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individu...Show moreLast updated: 30+ days ago
- Promoted
Team Leader (Contact Centre)
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia We, SummitNext Technologies Sdn.BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individu...Show moreLast updated: 30+ days ago
- Promoted
Remote Support Specialist
Abbott LaboratoriesButterworth, Malaysia JOB DESCRIPTION : • • • •Core job responsibilities : • • • This position in Abbott Diagnostics Remote Services and Support team is responsible to provide accurate and timely assistance, technical informatio...Show moreLast updated: 26 days ago
- Promoted
- New!
Premier Relationship Banker, Leboh Downing
HSBCPenangMalaysia, Penang, Malaysia Be among the first 25 applicants.Some Careers Open More Doors Than Others.HSBC offers opportunities, support and rewards that will take you further.
Whether you want a career that could take you to ...Show moreLast updated: 14 hours ago
- Promoted
- New!
Authorized Service Provider (ASP) Operations Program Manager (Remote role)
Hitachi Vantara CorporationCentral George Town, Penang, Malaysia Job Title : Authorized Service Provider (ASP) Operations Program Manager.Onboard new Authorized Service Providers, ensuring compliance with all policies, standards, and procedures; qualify and valid...Show moreLast updated: 14 hours ago
- Promoted
- New!
Subscription Sales Specialist
SolidCAMGeorge Town, Penang, Malaysia Department : Global Subscription Team.SolidCAM is a global leader in Computer‑Aided Manufacturing (CAM) software, delivering advanced, user‑friendly solutions that integrate seamlessly with leading ...Show moreLast updated: 14 hours ago
- Promoted
- New!
Client Services Associate
ETCHIPSGeorge Town, Penang, Malaysia The role includes providing pre- and post‑sale support, preparing quotations, and following up on sales enquiries.It also involves conducting sales visits, building strong customer relationships, a...Show moreLast updated: 14 hours ago
- Promoted
Sourcing / Account Lead
ASML Germany GmbHKulim, Kedah, Malaysia The Sourcing Lead is responsible for the overall relationship between ASML and a set of its key suppliers.Current suppliers will be managed for QLTCS (Quality, Logistics, Technology, Cost and Susta...Show moreLast updated: 30+ days ago
- Promoted
Implementation Specialist
2XGeorge Town, Penang, Malaysia With over 2,700 clients served globally, we are a US-based, remote-first team of specialists and a partner of choice for top RevTech platform providers and RevOps leaders globally.We deliver implem...Show moreLast updated: 30+ days ago
- Promoted
- New!
Solutions Architect
MindteckSungai Petani, Kedah, Malaysia Mindteck is a global engineering and technology solutions company helping clients compete, innovate, and advance along the digital continuum.
With expertise in Embedded Systems, Enterprise Applicati...Show moreLast updated: 14 hours ago
- Promoted
Associate Customer Relationship Manager
Alliance Bank Malaysia BerhadLunas, Kedah, Malaysia Sales and Service Management involves providing excellent personalized service to Priority Banking (PB) customers, attending to their various banking transaction needs, and resolving problems / compl...Show moreLast updated: 30+ days ago
- Promoted
- New!
Provider Relations Specialist
Cigna HealthcareSungai Petani, Kedah, Malaysia Detail oriented with proven time management and organizational skills (including the ability to engage in multiple task and meet deadlines / standards).
International mindset to be able to work remot...Show moreLast updated: 14 hours ago
- Promoted
- New!
Senior Sales Engineer
SophosSungai Petani, Kedah, Malaysia Sophos is a global leader and innovator of advanced security solutions designed to defeat cyberattacks.The company acquired Secureworks in February 2025, creating the largest pure‑play Managed Dete...Show moreLast updated: 14 hours ago
- Promoted
- New!
Relationship Manager - Business Wealth Sales (Northern)
AFFIN GroupPenangMalaysia, Penang, Malaysia Relationship Manager - Business Wealth Sales (Northern).Relationship Manager - Business Wealth Sales (Northern).To meet the assigned KPIs and wealth targets (NII & NFI) through proactive and consis...Show moreLast updated: 14 hours ago
- Promoted
Director of Finance Strategy, Trilogy (Remote) - $400,000 / year USD
TrilogySungai Petani, Kedah, Malaysia Director of Finance Strategy, Trilogy (Remote) - $400,000 / year USD.Apply for the Director of Finance Strategy, Trilogy (Remote) role at Trilogy.
Compensation is $200 / hour ($400k / year) with weekly pa...Show moreLast updated: 30+ days ago
- Promoted
- New!
T&L : Director - Private Tax
Deloitte PLTSungai Petani, Kedah, Malaysia Location : Singapore, Singapore, SG.Private Tax, under Business Tax Service Line (based in Singapore) – Private Tax Director.
Are you ready to unleash your potential?.At Deloitte, our purpose is to m...Show moreLast updated: 14 hours ago