Team Leader, Bancatakaful Specialist

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Team Leader, Bancatakaful Specialist

Apply locations Menara Affin, TRX | Time type : Full time | Posted on : Posted Yesterday | Job requisition id : JR

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Responsibilities

• Grow the Bancatakaful business and fee-based income for AFFIN bank.
• Drive personal Advisory Takaful production and formulate action plans to achieve team’s production targets.
• Provide training and briefings on products, identify training needs for staff, and perform other service functions (e.g., joint sales visits, enhance team members’ knowledge and coaching).
• Ensure the team maintains high standards of customer service in line with AFFIN and STMKB standards.
• Participate and coordinate in the bank’s sales and promotion activities.
• Ensure sales team’s services to customers comply with internal and external policies, guidelines, and regulations.
• Track performance and productivity of sales staff.
• Recruit sales staff according to the approved headcount.

Qualifications and Experience

Skills and Knowledge

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People are the heart of AFFIN BANK. We foster a positive and supportive environment that celebrates personal growth and encourages individuals to be their best, both professionally and in the community.

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Join AFFIN as we evolve into a future-ready financial institution, embracing innovation and technology to deliver exceptional customer service. We seek colleagues who share our values and are ready to live them daily.

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AFFIN

"Always About You"

At AFFIN, we aim to connect and engage with our customers to understand their evolving needs and aspirations. This reflects our passion and commitment to the community, enabling us to respond quickly and provide personalized experiences.

Our people are aligned with our values of customer centricity, creativity, and value creation. Our tagline “Always about you” is designed to foster loyalty and build our reputation as a creative and innovative financial organization.

Our people are central to our operations and customer-centric culture. We focus on initiatives that prioritize our stakeholders—customers, employees, and shareholders. As we undergo this digital transformation, we are committed to understanding and meeting their changing needs, ensuring we deliver unrivaled customer service.

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