Key Account Executive (Retention and Upselling)Alpha Iota BPO Sdn Bhd • George Town, Penang, Malaysia
Key Account Executive (Retention and Upselling)
Alpha Iota BPO Sdn Bhd • George Town, Penang, Malaysia
30+ days ago
Job descriptionResponsible for managing customer accounts effectively, providing great experience to customers, and delighting customers while building rapport and loyalty by keeping close contact. Maintain an accurate record of client engagement. Maintain professionalism in all conversations with customers across all channels through phone calls and Whatsapp / Telegram chat. Provide great customer experience through a consultative approach. Be a strong team player and support company directions & goals. Take ownership of your own performance by evaluating key metrics. Be agile to change and continue to develop deeper knowledge and skills workshops, team huddles & coaching sessions. Work location : Remote Working hours : Monday - Friday (12PM - 9PM). Possess at least 2 years of relevant experience in Account Management / Customer Service / B2C Sales in any industry. Good command of English, Mandarin and Bahasa Malaysia. Good negotiation skills with the ability to resolve issues and customer concerns. Sense of ownership and pride in your performance and its impact on the company's success. Strong organisational, planning, problem-solving, and decision-making skills, and the ability to multitask, and work well independently and in a team setting. A proficient communicator with a consultative sales approach. Self-motivated and possess aggressive sales personality in achieving quantitative results.
Key Account Executive (Retention and Upselling)
About the job Key Account Executive (Retention and Upselling)
Join Our Alpha Iota Family, Where Everyone Wins!
- Exciting Work-from-Home Opportunities
- Learning & Development Programs to Upskill Yourself
- Lucrative Salary Package
- Health and Wellness Perks & Benefits
- Motivating and Supportive Teams
- ......and lots more!
Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!
What would you be doing :
To be successful in this role, you will need to have :
#J-18808-Ljbffr
Create a job alert for this search
Key Account Executive • George Town, Penang, Malaysia
Related jobs
)
Our client are among the Top 20 Importers in Malaysia who deal with Onions, Spices including Red Chilly & Cardamom, Pulses including Red Lentils, Nuts including Groundnuts, etc.They i...Show more%20Berhad)
Executive, Credit & Marketing
MITSUBISHI HC CAPITAL MALAYSIA SDN BHD • Bukit Mertajam, Penang, Malaysia
Bachelor's Degree in Business Studies, Marketing, Commerce or any discipline.At least 2 years of working experience in marketing of hire purchase products or any other related financial products.Kn...Show more
Last updated: 28 days ago • Promoted
Major Account Executive (Sales)
UPS • PenangMalaysia, Penang, Malaysia
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization.Envision innov...Show more
Last updated: 30+ days ago • Promoted
AI Account Manager (Senior GTM Exec), Asia
AI Sales DR (pronounced AI Sales Doctor) • George Town, Penang, Malaysia
AI Sales DR is an AI Services startup that is at the forefront of shaping the future of Sales function in the era of AI in Asia.
We provide AI‑led lead generation solutions to B2B customers across A...Show more
Last updated: 16 hours ago • Promoted • New!
Key Account Executive
HOLISTA GROUP • PenangMalaysia, Penang, Malaysia
Join Holista, a publicly traded Australian leader in wellness.PRISTIN and LACTO-5, available in pharmacies across the region.
We are seeking a driven and proactive.This role is crucial in strengthen...Show more
Last updated: 13 days ago • Promoted
Major Sales Account Executive
UPS • PenangMalaysia, Penang, Malaysia
The Major Account Executive is responsible for achieving their assigned sales plan by generating profitable UPS revenue growth through the development of new business and the retention of existing ...Show more
Last updated: 30+ days ago • Promoted
Business Development Associate
Agensi Pekerjaan Great Pyramid Sdn Bhd • Penang, Malaysia
Quick Apply
Last updated: 30+ days ago
Senior Merchant Service Executive - ( Penang)
AEON Credit Service (M) Berhad • Butterworth, Penang, Malaysia
Proactively engaging with existing merchant partners to understand their needs and provide tailored solutions.Acquiring new merchant partners by identifying and pursuing promising leads in the loca...Show more
Last updated: 30+ days ago • Promoted
Senior Account Executive – Asia Pacific
Neptune Software AS • Seberang Perai, Penang, Malaysia
Permanent employee, Full-time • Neptune Software APAC PTE.Ltd Remote Malaysia, Neptune Software APAC PTE.Neptune Software is a global leader in enabling organizations to modernize and transform the...Show more
Last updated: 4 days ago • Promoted
Key Account Executive (Retention and Upselling)
Alpha Iota BPO Sdn Bhd • Central George Town, Penang, Malaysia
Key Account Executive (Retention and Upselling).About the job Key Account Executive (Retention and Upselling).Join Our Alpha Iota Family, Where Everyone Wins!.
Exciting Work-from-Home Opportunities....Show more
Last updated: 30+ days ago • Promoted
Business Development and Account Management Executive / Senior Executive (KL / Penang)
Fairview International School • George Town, Penang, Malaysia
Business Development and Account Management Executive / Senior Executive (KL / Penang).Attractive basic salary with uncapped monthly performance incentive.
EPF, SOCSO, annual leave, medical benefits...Show more
Last updated: 30+ days ago • Promoted
Account Executive
VDart Malaysia • PenangMalaysia, Penang, Malaysia
Accountant (Full Set of Accounts).Months (Potential to Convert to Permanent).Mandarin speaking is an added advantage.Bachelor’s Degree / Diploma in Accounting, Finance, or related field.Minimum 3 y...Show more
Last updated: 19 days ago • Promoted
Business Development Executive (Remote Penang)
Cartrack • Penang, Penang, Malaysia
Cartrack is a global leader in mobility solutions, offering fleet management, vehicle tracking, and telematics services across 24 countries.
We empower businesses to optimize their operations, impro...Show more
Last updated: 30+ days ago • Promoted
Sales Executive - (Remote+ Uncapped Commission +Allowance)
Cartrack • Penang, Penang, Malaysia
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Development Executive to join our team.Our teams are collabo...Show more
Last updated: 30+ days ago • Promoted
Business Development Executive
EPS Consultants • George Town, Penang, Malaysia
Recruitment Manager | Connecting TOP Talent with Exceptional Opportunities | Strategic Talent Acquisition Specialist.Develop and manage assigned customer accounts.
Actively source new business oppor...Show more
Last updated: 6 days ago • Promoted
Executive, Retail (Business Development) - Juru
Ninja Van • George Town, Penang, Malaysia
Executive, Retail (Business Development) - Juru.Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia...Show more
Last updated: 30+ days ago • Promoted
Account Development Manager
Liberty General Insurance Berhad • Butterworth, Penang, Malaysia
Implement, supervise, and monitor annual business plans of Agency Distribution to maximize income, growth, and profit from own set of agency forces and those under supervision.Service agents, resol...Show more
Last updated: 30+ days ago • Promoted
New Business Account Manager - Hybrid PropTech Sales
PropertyGuru Group • PenangMalaysia, Penang, Malaysia
A leading PropTech company in Penang is seeking an Account Manager to drive new business development.Responsibilities include building relationships with real estate agents, conducting presentation...Show more
Last updated: 7 days ago • Promoted
Mid-Market Account Executive
Wati • Seberang Perai, Penang, Malaysia
Mid-Market Account Executive – Malaysia.Wati is the world’s leading WhatsApp‑first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenu...Show more
Last updated: 30+ days ago • Promoted