Senior Applications & support Engineer (APAC)

Senior Applications & Support Engineer (APAC)

Pulsar Measurement is a worldwide leader in ultrasonic instrumentation for wastewater, industrial, and environmental markets. Since 1986 we have developed, manufactured and marketed industrial flow and level monitoring instruments including ultrasonic level transmitters, clamp-on ultrasonic flow meters, and open channel flow meters. The newly restructured TASi Measurement, our parent group, has successfully grown companies who consistently deliver world-class products and services, focusing on our global customer needs in diverse market segments. TASi Measurement’s high repeat customer rate is due to an ability to remain close to our customers reinforced by providing local service and complete engineered solutions and problem solving. Join us on this exciting journey, as we continue to expand our business. Your Role

Provide exemplary level of technical support for Pulsar products and manage delivery of on-site services safely and efficiently. Your Responsibilities

Report directly to Asia Director of Sales – APAC. Support distributors in APAC region. This includes : Provide remote technical support to our distributors and users in APAC region. Provide site support to distributors whenever required. Support implementation of distributors training programs to monitor and improve sales in the region. Work with the distributors to promote our products through seminars, road shows, exhibitions, trade shows etc. Provide support to distributors for Return Merchandise Authorisation (RMA). Continuous improvement in technical competence in the distributor’s organisation. Your Background

Degree in Engineering / Science. At least 2-3 years of experience in the Technical Support area preferably in water / wastewater / chemical / environmental industries. Sound technical knowledge of instrumentations will be preferred. Good work ethics and good results orientation. Willing to travel overseas or outstation. Able to work in a fast-paced and challenging environment. Excellent team player who is independent, resourceful and analytical thinking. Fully Professional Proficiency in English is compulsory and preferably in Mandarin as well. Travel

Travel is estimated to be no greater than 75% of the working week. Travel includes but is not limited to customer locations, and overseas distributor / customer locations. Our Pledge

Pulsar Measurement recognizes that an inclusive and diverse workplace, where all employees feel respected, valued and able to achieve their full potential is vitally important. Not only does it inspire creativity and collaboration, it’s good for our business. We celebrate our differences and believe our diverse skills, abilities and perspectives strengthen our culture and our overall performance. TASi Measurement is a global and diverse organization. We are committed to an inclusive workforce that fully represents our many different cultures, backgrounds and viewpoints. Together, we want a workplace where all our employees feel valued and appreciated, and an environment where nothing limits our creativity, innovation or success.

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